Working a Follow-Up
Need a quick way to show your staff how they can work a follow-up in CU*BASE? Refer them to this video!
Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
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CU*BASE Release 25.05 is Arriving Soon!
CU*BASE Release 25.05 Online, Self-Processor, and Site-Four Release Date is May 18 Documents 25.05 Release Summary 25.05 New and Updated Tool Summary 25.05 Database Changes Summary Training Attend a release review webinar! Tuesday, May 6 @ 3:00 PM – 4:00 PM ET Tuesday, May 13 @ 3:00 PM – 4:00 PM ET Click Here to Register! Beta… Read more »
In Case You Missed It – Late April 2025
Take a look back at some important topics from the second half of April 2025: Business Check Deposits Made Easy with CheckLogic Biz SSO It’s Time to Par-Tee! Join CU*Answers for a Special Event at Big Mini Putt Club Here comes the next Collections Roundtable! Take a Look at the CU*Answers University Courses for May!… Read more »
Strategic Income Solutions’ AI Chat: A New Way to Meet the Needs of Your Members
CU*Answers would like to introduce you to Strategic Income Solutions (SIS). Strategic Income Solutions invites you to learn about AI chat support for your credit union members! During this webinar, Strategic Income Solutions will discuss their robust AI chat solution and how it can provide 24/7 answers to your members’ frequently asked questions. This event… Read more »
Here comes the next Collections Roundtable!
Get Ready for the Next Collections Roundtable! Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Join us for the second session of the 2025 Collections Roundtable Series – for whichever session you’d like, or both! Click… Read more »
Join Us for the 2025 Golf Outing as Part of Leadership Week!
Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2025 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 19th 8:30 AM ET Register… Read more »
Join Lender*VP for a Conversation on Best Practices for Lending
Join Lender*VP for our upcoming Conversation On Best Practices for Lending! Join your network peers for a discussion on lending practices in CU*BASE. This is a great opportunity to ask questions and share your processes, policies, tips and tricks, along with any other advice you might have! We hope you will join us for this collaborative event… Read more »
Conversations On Education – Developing Onboarding Content for New Hire Training Plans
Join us for a conversation on Education! Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources available… Read more »
Two for Tuesday with CEO Geoff Johnson – 04/29/2025
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Join Us for a Conversation On Plastics – Cash Back Rewards
Looking for ways to expand your credit card portfolio? Learn from your network peers how a cash back rewards program can increase product sales and support lasting memberships! Join us as we discuss how members are rewarded for purchases, how they can easily enroll, options for additional credit card promotions, and more. Click the button below to… Read more »
Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile
With the new BizLink 247 your credit union now has the option for self-service access to make updates. This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »
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10th Annual Conversations on Compliance Event
Join us for the 10th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 14th, from 9:00 AM to 3:30 PM ET. For more information and registration, please click the button below. Learn More
Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Are You Doing Your Imaging Due Diligence?
Don’t ignore the importance and value of electronic documents! Are you performing your Imaging Due Diligence? We strongly recommend that you review the PDF for Performing Due Diligence on Your Images and make sure that your credit union is minimizing its risks. Click the button below to view the PDF! Learn More
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