Best Practices for Your Email Upkeep: Addresses Tied to eStatements

Following the issues that were encountered with email delivery and bounce-backs in late April, we’ve made some changes at CU*Answers relating to how we handle emails and similar methods of communication.  We have also gathered several AnswerBook topics that we want to share with clients, to better safeguard against delivery errors and bounce-backs.

If your credit union sends eStatements to members and requires that an email address be on file for each member, you may encounter email addresses that are marked as invalid and in need of review.  To learn more about how to handle these, click the button below and to view the AnswerBook topic.

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Stay tuned for additional emails on tips and recommendations for emails and communications!

There’s Still Time to Register for the AB_24.06 Analytics Booth Post-Release Training!

There’s Still Time to Register for the AB_24.06 Analytics Booth Post-Release Training!

As a reminder, the AB_24.06 Analytics Booth Release was deployed for Analytics Booth subscribers on Sunday, June 16th! This release includes exciting updates such as: New Trends Data Points Brand-New Ratios Feature Enhanced Alerts Capabilities And more! Want to dive into the full list of features included in the AB_24.06 Analytics Booth Release and learn more… Read more »

Jun 19, 2024

Vehicle Valuation Price Increase Arriving in October

Vehicle Valuation Price Increase Arriving in October

Attention CU*Answers clients: effective October 1st, 2024, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $55.00 per month to $60.50 per month, while valuation costs will increase from $0.22 per valuation to $0.24 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »

Jun 19, 2024