OpsEngine

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Every day there is a team of people at CU*Answers assuring your credit union is running at optimal efficiency. This team is OpsEngine.

OpsEngine is a dynamic function at the heart of credit union business. Our team assures your credit union members are able to transact business. Reliable performance, efficient design, flexible implementation, scalable solutions, increased security, maximized uptime. These are the qualities that OpsEngine is known for.

For years, credit unions had no reason to work on Sundays. Members stayed home, stores were closed and there was no internet. Along came technology, changing the way we do business. Members shop 24 hours a day. Businesses are open 7 days a week. Members shop everywhere and everyday. All of this changed the way credit unions perform. The world has changed the way we think.

Dedicated to Your Future – What’s This Site All About

  • Reliable performance
  • Efficient design
  • Flexible implementation
  • Scalable solutions
  • Increased security
  • Maximized uptime

CU*Answers is dedicated to the future of data processing. OpsEngine has dedicated our time, technical resources and talented staff to the ability to serve your members 24 hours a day 7 days a week. This website is dedicated to our major business approaches. Here you will find information relative to what is changing, how things are changing, when things are changing and what all of this means to you, our credit unions and your members. Stay tuned to this site for updates and web conference recordings all intended to assure you receive the most current information, when you need it.

CU*Answers Response to Our Ability to Perform Business in an Online World

Time Zone Processing, Processing 7 Days a Week, Enhancements to ACH Processes and Remote Deposit Capture in Near Real Time are all ways OpsEngine Teams are making your credit union accessible to members 24 hours a day. 7 Days a Week.

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Processing – the 24 in 24/7OpsEngine - 24 hours a day 7 days a week

We are continuing to make major changes in our processing approach to help you keep up with the speed of business today. We are focused on making our processing environment work for you for as much of the day as we can. We call it Time Zone Processing, and it’s designed so that no matter where you are, we’re working on your schedule.

Processing Seven Days a Week – the 7 in 24/7

Business and life do not stop on Sunday; neither should your credit union. While you may not open your doors on Sunday, we will continue to serve your members effectively, consistently, and securely no matter what day it is – so we’re adding Sunday Processing. We’re focused on your business 24/7, 365 days a year.


   

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Updated
June 11, 2019

IMPORTANT: Plan Update to Same-Day ACH Processing, Phase 3

IMPORTANT: Plan Update to Same-Day ACH Processing, Phase 3

On March 16, 2018, the third (and final) phase of the NACHA Same-Day ACH rules will go into effect.  See this recipe in the Kitchen (https://www.cuanswers.com/resources/kitchen/same-day-ach/). Phase 3 of Same-Day ACH requires that the same-day credits must be posted by 5:00 PM your time.  The final same-day item FRB file must be available to us… Read more »

Feb 19, 2018

Phase Three of Same Day ACH is Coming Soon!

Phase Three of Same Day ACH is Coming Soon!

On March 16, 2018, the third (and final) phase of the NACHA Same-Day ACH rules will go into effect.  See this recipe in the Kitchen (https://www.cuanswers.com/resources/kitchen/same-day-ach/).  As long as your evening posting configuration is set to post both debits and credits, you are already compliant with the same-day posting rules. Why are you compliant? Phase… Read more »

Feb 15, 2018