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Network Services: Resources

Professional Cybersecurity Resources 

Professional Cybersecurity Resources

As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor and enhance the security of their systems and to protect member information. Discover More

Why Network Services? 

Why Network Services?

More than just a service provider, we’re an extension of your staff with the expertise to cut through the confusion and deliver the solutions you need at a price you can afford. Rest assured that if our team can deliver to the exacting standards required by highly regulated industries, CU*Answers Network Services can meet your needs too. Find Out More

Let AdvantageCIO Help You With New Cybersecurity Standards! 

Let AdvantageCIO Help You With New Cybersecurity Standards!

AdvantageCIO, CU*Answers’ strategic technology consulting team, leverages proven technical leaders with decades of collective experience to provide technical leadership consulting services to organizations seeking to maximize return from minimal budgets. Learn More

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  • Solutions
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Resources

CU*Answers Network Services

Network Services Resources

CBX Network, Hardware, and Training Specifications
Preparing Your Network For CBX and requirements for training sites

Certifying a New Operating System
This document outlines a typical set of procedures used to evaluate a new Microsoft Windows operating system for use with CBX and its related software tools.

Updated
January 29, 2026

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Don’t Forget: Complete Your IBM iAccess Upgrades by 2/27/2026!

It’s time to upgrade IBM iAccess (used for print sessions) to version 1.1.9.11 – this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. Remember: these updates will need to be applied to all of your CBX workstations and must be completed by 2/27/2026. If your IT… Read more »

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It’s time to upgrade IBM iAccess (used for print sessions) to version 1.1.9.11 – this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to all of your CBX workstations and must be completed by 2/27/2026. Your IT staff can perform… Read more »

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Your Credit Union Has Questions, Our Teams are Here to Help!

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to contact, we recommend that you get started by reaching out to either the Client Services Team or the Network Services Team. The Client… Read more »

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CU*Answers Network Services Expands Microsoft 365 Cloud Services

CU*Answers Network Services is proud to announce we are expanding our Microsoft 365 and Azure product management services, which will allow our clients to leverage more features and functions of Microsoft licensing as well as virtual server cloud hosting. We recognize that some clients may be best served by using cloud services for their business… Read more »

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Action Required: Changes to Network Services Support for Windows 10

On October 14, 2025, Microsoft will cease mainline support for Windows 10. They will no longer provide free security updates, feature improvements, or technical support for Windows 10 PCs and laptops. As of 10/14/25, CNS support for all Windows 10 workstations, even those with security update entitlement licensing, will be considered best effort. This means:… Read more »

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A Note from Network Services: Recently-Disclosed Vulnerabilities to Cisco Hardware/Services

The Cybersecurity & Infrastructure Security Agency (CISA) recently shared information on vulnerabilities for Cisco Adaptive Security Appliances (ASA). Your credit union may have received separate communications regarding these vulnerabilities under Emergency Directive 25-03. CU*Answers Network Services does not use any of the products or services affected by these vulnerabilities. As such, there is no impact… Read more »

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Join Network Services for our October Boot Camp!

Join us October 29th and 30th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support.  Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! The October Boot Camp will… Read more »

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Action Required: Update to Network Routing for CBX – Las Vegas Datacenter and HA/Disaster Recovery

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Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

Join Us for Our 11th Annual Conversations on Compliance Event!

Join Us for Our 11th Annual Conversations on Compliance Event!

Save the date for our 11th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI!  This year’s event will take place on Wednesday, May 13th, from 9:00 AM to 3:30 PM ET. Use the button below to register now. Register Now

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

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CBX Updates

The next CBX updates are currently scheduled for:

Online/Partner CUs
26.05  May. 17, 2026 (Sunday)
Self Processing CUs
26.05  

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Let AdvantageCIO Help You With New Cybersecurity Standards!

Let AdvantageCIO Help You With New Cybersecurity Standards!

AdvantageCIO, CU*Answers’ strategic technology consulting team, leverages proven technical leaders with decades of collective experience to provide technical leadership consulting services to organizations seeking to maximize return from minimal budgets. Learn More

Join Us for It’s Me 247 Mobile Training!

Join Us for It’s Me 247 Mobile Training!

Your mobile app is one of the most visible digital touchpoints for your members. Are you using it to its full potential? Join us for an upcoming webinar on CU Publisher – It’s Me 247 Mobile Training. Ready to learn more? Click the button below to sign up – we look forward to seeing you there! Register Today

Take a Look at the CU*Answers University Courses for March!

Take a Look at the CU*Answers University Courses for March!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in March! Learn More

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