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Lender*VP delivers to your credit union a team of experienced lending professionals that will take over the task of driving the success of your loan department. The Lender*VP team has years of on-the-street credit union lending experience, combined with an intimate knowledge of CU*BASE tools. Services provided range from PayDay Lending, Consulting, and a variety of Loan Delivery Channels to ensure credit unions can remain competitive in the fast-paced lending environment. We can make sure you know what products you need, get them off the ground quickly, and drive them to success.

Lender*VP is part of CU*Answers Management Services.


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March 3, 2017

Collections Roundtable Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Couldn’t make the Collections Roundtable? Attend the Roundtable Recap webinar to hear about hot topics that were discussed at the February 12 Collections Roundtable that featured the United States Secret Service! Thursday, February 26 1-2 PM ET Register Registration deadline 2/26 at 10 AM Standard webinar fee of $20/half-hour… Read more »

Feb 23, 2015

#1 Enhanced Tools for Written Off Loans

Current Status = In production with the 15.0 release We recently implemented a new database for tracking written-off/charged off loans. With this project, information like loan category, original loan balance, current loan balance, write off date and reason code are retained in a history file to be used for review and analysis. A new Loan Write-off/Charge-off… Read more »

Feb 19, 2015

#2 Reporting Credit Scores to Members via Online Banking

Current Status =   In production with the 15.0 release This project adds an optional feature so that credit unions can elect to display credit scores on file for their members via a special screen in It’s Me 247 online banking. View Randy’s comments from the 2015 Leadership Conference

Feb 19, 2015

#3 Tri-Merge/Joint Pull Credit Report

Current Status = The Tri-Merge portion of the project went to production with the 15.2 release. The Joint Pull portion is still in process. Add two new inquiry types when requesting credit reports.  The first is for “joint pull” which combines two borrower’s credit report information for the loan decision.  The second is for “Tri-merge”… Read more »

Feb 19, 2015

#5 Email Loan Status Changes

Current Status = In production with the 15.0 release An email will be automatically generated when the underwriting status code on a loan changes.  This is consistent with how third party sources (i.e. Dealer Track, Route One) produce a notification email at various stages in the application flow so that prompt action can be taken on… Read more »

Feb 19, 2015

#6 Loan Application Workflow Controls

Current Status =  In production with the 15.2 release Add new “App Workflow Styles” that control the automatic forward momentum through the loan application screens, bypassing pages that are not required by the particular loan product (such as skipping over the employment, income, and assets screens for a CD-secured loan). View the prototype from the… Read more »

Feb 19, 2015

#7 Expand Loan Product Defaults

Current Status = In process Expand what can be controlled via the Loan Product Configuration, including: More default values to flow into new loan requests Controls to hide or display data fields on the loan request pages Controls to lock fields to prevent accidental changes to default values “Warn if empty” controls on key fields that… Read more »

Feb 19, 2015

#9 Enhancements to Online Loan Application

Current Status = Phase 1 items listed below were implemented with the 15.1 release. Phase 2 items mentioned in the 2015 Leadership Conference (see below) are targeted for the 16.05 release Enhance and add new functionality to the online loan application including: Change label for “MSRP” to “Price or current value” Add optional CU-level config setting… Read more »

Feb 19, 2015