CU*BASE is our state-of-the-art member data processing system combining the best of member information databases, marketing tools, high quality presentation tools, powerful processing capability and flexible configuration… all with a graphical interface that significantly shortens the staff learning curve.
CU*Answers is a CUSO and a Cooperative, and we’ve been living the cooperative spirit for years. Credit unions are cooperatives. CU*Answers is a cooperative. This is a driving business model for our industry. Cooperatives are built by their members; members who fund and direct their credit unions through elections of leaders, allowing individual interests to align with… Read more »
The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!
CU*Answers with its Relationship with Virtual StrongBox is Putting Every Credit Union in the Document Transfer Business Through our relationship with Virtual StrongBox, CU*Answers is providing all credit unions in the network with free cloud storage. Credit unions also have the ability to move to the next level with Virtual StrongBox with branding, profit sharing,… Read more »
HA Rollover Results Now Available Rollover: February 8 – 17 Now available for your review is a summary of the recent HA (high-availability) rollover event, performed February 8 – 17. In the report, you will find details about the rollover and recovery effort, including challenges observed, lessons learned, and recommendations for improving the rollover process…. Read more »
This weekend we will be rolling back CU*BASE operations from the HA backup system to PROD. Power to our main 44th Street Production Center has been stable all week (and the ice storm that was predicted for this week is now behind us!). So we are now ready to roll CU*BASE from the South Dakota… Read more »
New dashboards, Power Lines, and CU*BASE Integration The Asterisk Intelligence Team is excited to present the AB_19.02 Analytics Booth Release, arriving to online client Analytics Booth subscribers on Monday, February 25! This release introduces the first of many in a line of web-view dashboards, Power Line integration from CU*BASE to Analytics Booth, and brand new… Read more »
Available to all CU*Answers clients, the FREE campus provides a wealth of knowledge through CU*BASE courses and training courses, as well as reporting tools, individual development plans for your employees, and tracking tools as employees build their knowledge. Learn More About Our Free Campus Or, if you are seeking a broader selection of options, take… Read more »
Ready to up your internet retailing game? Want to carry out business with your remote members, regardless of where their busy lives might take them? Looking to do more than our basic online imaging solution provides for? Check out the greater flexibility provided by our Enhanced Online Imaging Solutions, as well as other solutions including:… Read more »
Learn about the latest updates coming to Analytics Booth! The 19.02 Release of Analytics Booth arrives on Monday, February 25! Learn about all of the new items that will be implemented with this release by joining us for a release review. We will discuss new dashboards, feature enhancements, and CU*BASE integrations. Learn how these features… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the January 2019 edition of the CU*BASE Monthly Monitor Recap! January 2019 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software… Read more »
Do you feel that you are not tapping into the full potential of your Imaging Solutions system? Do you feel as though you are not reaching remote members and are lacking a solid internet retailer presence? Let us help you get the most out of your Imaging Solutions system! We offer training and tune-up options… Read more »
ATTENTION ONLINE CREDIT UNION CEOS Attention Online Credit Unions that use CU*Spy: there are Archival Option Updates that are required of your credit union. CU*Answers Imaging Solutions will being archiving AP Invoices, Member Forms, and Photo IDs. We will also be purging AP Invoices that are older than 18 months. Please review and complete the… Read more »
CU*Answers Business Continuity Plan: 2019 Release Now Available As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly… Read more »