CU*BASE ASP Strategy

At CU*Answers, we offer our clients a core solution not a core system.

CU*Answers’ signature CU*BASE system combines the processing power of a proven, feature rich application with business logic and middleware standards designed to promote integration with third party systems such as Zoot for online credit bureau access and Payveris for electronic bill payment and presentment. This open business philosophy empowers clients to expand into new, dynamic processes on a level rarely found with traditional packages.

The ASP model targets credit unions of any size. Benefits of the ASP include a menu of enterprise processing services, including Network Services – a Virtual Private Network (VPN) offering a secured, high-speed link to access select business partners, virtual education, technical and client support services. Additionally, CU*Answers will manage client data communications and network security access to CU*BASE, while providing a single delivery channel for services such as online banking, audio response, ATM/debit and credit card offerings. All of these are tightly integrated to benefit from the CU*BASE relational database structure.

The ASP model incorporates TCP/IP networking, popular LAN/WAN server technology, CISCO communications routers and firewall security to provide automated systems balancing and controls. To ensure maximum efficiency, the ASP is architected to be physically separated from CU*Answers programming, quality control and item processing networks. Other ASP benefits include:

Minimal Capital Investment
ASP eliminates upfront, long-term capital expenditures often associated with in-house processing including equipment, software license fees, operations staff and more.
Future Growth Demands
ASP incorporates unlimited scalability as based future growth demands, without the client having to budget for or incur large capital outlays.
Eliminate Technology Obsolescence
ASP clients typically deploy new member services faster. Since the ASP pricing model is based upon a per transaction or event basis, clients benefit from eliminating cash layouts routinely required for keeping up with rapidly changing technology, and the financial risk associated with member indifference to those purchased products.
Operational Simplicity
End of day, end of month and year-end processing requirements become a non-event. CU*Answers literally becomes an extension of your staff for completing these processes. An added benefit is that ASP clients are able to eliminate their dependence upon a single-operator shift having to support a 24/7 self-service product environment.
Disaster Recovery and Security
ASP incorporates an extensive and layered approach to ensuring optimum performance and security safeguards. Back-up systems include transaction posting to redundant processing platforms, on-site battery and generator back-up, contracted IBM hot-site services, and Branch Sharing options; all for under 2.5 cents per member month!
Peace of Mind
ASP eliminates the stress and worries often associated with managing an internal system. In many ways, it allows credit union people to focus on what they do best versus having to become data processing and network security experts. What value do you place on this? For many, ASP provides the perfect balance for promoting quality member service while ensuring a regular and consistent approach to data processing.
Updated
November 1, 2016

Join the Beta Pool and Earn a CollabRebate!

Join the Beta Pool and Earn a CollabRebate!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Earn a $4,000 CollabRebate for Testing New CU*BASE Tools and Features Coming with the 18.06 Release! Learn more about enhancements coming with the 18.06 Release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward on your CU*Answers invoice. To join the… Read more »

Mar 26, 2018

[The Pulse] Reminder: HA Rollover Scheduled for March 25-28

[The Pulse] Reminder: HA Rollover Scheduled for March 25-28

High Availability Rollover Scheduled Sunday, March 25 – Wednesday, March 28   During this rollover event, we will redirect CU*BASE core-processing from our primary production data center to systems at our high-availability (HA) data center. The rollover process will begin at 10:00 PM ET on Sunday, March 25. We will continue providing live production of… Read more »

Mar 15, 2018

Don’t Forget: Phase Three of Same-Day ACH Processing is Coming Soon!

Don’t Forget: Phase Three of Same-Day ACH Processing is Coming Soon!

On March 16, 2018, the third (and final) phase of the NACHA Same-Day ACH rules will go into effect.  See this recipe in the Kitchen (https://www.cuanswers.com/resources/kitchen/same-day-ach/). Phase 3 of Same-Day ACH requires that the same-day credits must be posted by 5:00 PM your time.  The final same-day item FRB file must be available to us… Read more »

Mar 9, 2018

[The Pulse] HA Rollover Scheduled for March 25-28

[The Pulse] HA Rollover Scheduled for March 25-28

High Availability Rollover Scheduled Sunday, March 25 – Wednesday, March 28   During this rollover event, we will redirect CU*BASE core-processing from our primary production data center to systems at our high-availability (HA) data center. The rollover process will begin at 10:00 PM ET on Sunday, March 25. We will continue providing live production of… Read more »

Mar 7, 2018

February CU*BASE Monthly Monitor Recap

February CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the February 2018 edition of the CU*BASE Monthly Monitor Recap! February 2018 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software… Read more »

Mar 2, 2018

Don’t Forget: Phase Three of Same-Day ACH Processing is Coming Soon!

Don’t Forget: Phase Three of Same-Day ACH Processing is Coming Soon!

On March 16, 2018, the third (and final) phase of the NACHA Same-Day ACH rules will go into effect.  See this recipe in the Kitchen (https://www.cuanswers.com/resources/kitchen/same-day-ach/). Phase 3 of Same-Day ACH requires that the same-day credits must be posted by 5:00 PM your time.  The final same-day item FRB file must be available to us… Read more »

Mar 2, 2018

CU*BASE GOLD 18.03 Coming Soon!

CU*BASE GOLD 18.03 Coming Soon!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Another CU*BASE Release Is Coming!  Mark your calendars for the date below, when you will receive CU*BASE GOLD Version 18.03: Online credit unions: March 11 Site-Four partners: March 11 Self-processing credit unions: March 12 Release Documents 18.03 Release Summary 18.03 Database Changes 18.03 Tool Changes Reminder: GOLD Version Check… Read more »

Feb 20, 2018

IMPORTANT: Plan Update to Same-Day ACH Processing, Phase 3

IMPORTANT: Plan Update to Same-Day ACH Processing, Phase 3

On March 16, 2018, the third (and final) phase of the NACHA Same-Day ACH rules will go into effect.  See this recipe in the Kitchen (https://www.cuanswers.com/resources/kitchen/same-day-ach/). Phase 3 of Same-Day ACH requires that the same-day credits must be posted by 5:00 PM your time.  The final same-day item FRB file must be available to us… Read more »

Mar 2, 2018

Phase Three of Same Day ACH is Coming Soon!

Phase Three of Same Day ACH is Coming Soon!

On March 16, 2018, the third (and final) phase of the NACHA Same-Day ACH rules will go into effect.  See this recipe in the Kitchen (https://www.cuanswers.com/resources/kitchen/same-day-ach/).  As long as your evening posting configuration is set to post both debits and credits, you are already compliant with the same-day posting rules. Why are you compliant? Phase… Read more »

Feb 15, 2018