Annalyn Hawkes from the Asterisk Intelligence Team has a new blog post sharing thoughts and tips that will help fellow query users who are tasked with projects to pull lists of members who are not online banking users. Read Annalyn’s Blog Post
Variable Ventures will award $3,500 in prize money to the top 3 innovative ideas created by the credit unions or CUSOs of the cuasterisk.com network during and in response to the COVID-19 crisis. The current pandemic conditions have created many instances where innovative ideas and skills have been applied to an existing process, product, or delivery system. We all know and are thinking that… Learn More
Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247 Mobile Web. Learn More
Get Connected is a new monthly webinar series focusing on CU*Answers Management Services and the people who drive them. These brief 30 minute sessions will introduce participants to CU*Answers Management Services and the value each service brings. Sessions will include a discussion of what’s hot in the industry and help participants plug into key resources… Read more »
Check out the featured AnswerBook question for the month of January: We have auditors in and they are asking about what penetration testing has been done with our online banking product. What information is available to provide them? Click Here to Learn More Refer to AnswerBook anytime, anywhere; our online database of thousands of… Read more »
Multiple Authentication Convenience Options (otherwise known as MACO), offers members the ability to authenticate into their membership from the mobile app 2.0. There are 4 login options available, including PIN, fingerprint, voice recognition, and facial recognition. Join the CU*Answers Internet Retailer Support Center in learning how your credit union can launch MACO as part of… Read more »
Sign up now for our February campaign! Sign up by January 19, 2018 Do you have a refer a friend program? If so, this campaign is perfect to increase member’s knowledge of it. If not, use this digital marketing campaign to simply let your members know why they should tell their friends and family to… Read more »
As previously announced, we are implementing changes in the 18.03 CU*BASE release that impact member experience on It’s Me 247 Online Banking in regards to widget changes and password length. In an effort to prepare members for the upcoming changes, on January 24 we will implement a warning message in online banking to alert members… Read more »
Friday, February 9 3:30 PM – 4:00 PM ET This Month’s Focus Personal Internet Branch Join Emily Wolthuis of the Client Services and Education Team, as she dives into the features of Personal Internet Branch (PIB). During this webinar, Emily will discuss how the following features add an extra layer of security to It’s Me… Read more »
ATTENTION NETWORK SERVICES MANAGED CLIENTS Discontinuation of Support for Serial Receipt Printers What Are We Doing? CU*Answers is announcing the end of support for serial connected receipt printers. Sales of logo updates for these kits are no longer available. We recommend upgrading to new printers, or retrofitting your existing serial printers with USB or… Read more »
AuditLink maintains the most robust and relative database of vendor due diligence and intelligence in the country. We set the standards for due diligence for a national audience. Vendor Watch is a monthly webinar series focusing on Vendor Management and the people who drive the innovation, technology that sets us apart from all others. Join… Read more »
Register now to attend Underground Collision on February 25, 2018, in Washington D.C. at the iconic Hay-Adams hotel! Join others in the credit union community looking to cut through the noise and push for real solutions. Topics include: Media’s Role in CU Reality vs Fake News Speakers: Sarah Snell Cooke, Randy Smith, Frank Diekmann, and… Read more »
Get Connected is a new monthly webinar series focusing on CU*Answers Management Services and the people who drive them. These brief 30 minute sessions will introduce participants to CU*Answers Management Services and the value each service brings. Sessions will include a discussion of what’s hot in the industry and help participants plug into key resources… Read more »
CU*Answers will be hosting our Annual Meeting virtually on Wednesday, June 17, 2020 at 4:30 PM ET. This year’s Annual Stockholder Meeting will be different from previous years, as it will be held via a webinar using the Zoom application. You can connect via computer or phone. Register Today!
We are here. We are available, as always, 24 by 7. As a team, we are committed to taking care of each other so that we can keep taking care of all of you. We are committed to keeping daily operations running smoothly, as usual.
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Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247 Mobile Web. Learn More
