Annalyn Hawkes from the Asterisk Intelligence Team has a new blog post sharing thoughts and tips that will help fellow query users who are tasked with projects to pull lists of members who are not online banking users. Read Annalyn’s Blog Post
For 50 years, CU*Answers has been driven to be a forward-thinking organization, always pushing toward the next thing we should be doing, the next horizon, the next challenge to overcome, the next opportunity to harvest. Looking backwards too… Read the Report to Owners
Imaging Solutions is looking to leverage the power of the network to compel vendors to get to the table on your behalf.
Complete an ITM Survey so we can know what to focus on and how to get involved together. Complete the Survey!
Share your ideas and join the discussion at our upcoming Shared Branching Roundtable! This is a chance for you to engage with your peers and discuss any questions or concerns you might have about Xtend Shared Branching. The Xtend Shared Branching Network is unique in that is fully governed by your peers. This latest Shared… Read more »
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, February 19 2:00 PM – 2:30 PM ET Member Reach: Convenience, Simplicity and Control Member Reach can… Read more »
ATTENTION STATEMENT PROCESSING CONTACT Earlier this week, your statement vendor was notified of changes to the flat file for regular, credit card and mortgage statements to accommodate a longer last name on member statements. The notification also includes updated Statement Field Rules to suppress fee information from displaying on statements for closed-end loans. Regulation Z… Read more »
New dashboards, Power Lines, and CU*BASE Integration The Asterisk Intelligence Team is excited to present the AB_19.02 Analytics Booth Release, arriving to online client Analytics Booth subscribers on Monday, February 25! This release introduces the first of many in a line of web-view dashboards, Power Line integration from CU*BASE to Analytics Booth, and brand new… Read more »
Join the Asterisk Intelligence team for a week of in-person educational events, February 18-20 in Grand Rapids, MI! Not able to join us in Grand Rapids? Sign up for online webinar courses held on February 21! These events are designed for credit union management, marketing staff, and database administrators. A few days of query training… Read more »
Need a quick way to show members how to subscribe to eNotices and eAlerts in It’s Me 247 Online Banking? Refer them to this video, which has been viewed 349 times! Find out why this video is so popular among members and check it out today! Play Video (NOTE: As always, before posting a video for… Read more »
Sign up by February 18th, 2019 It’s never too early to start saving for college and future careers! Let your members know all the savings options available to them and their family members. Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) will work with you to execute the campaign… Read more »
Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, February 12 2:00 PM – 2:30 PM ET Losing the Love: Recapturing Your Memberships Members don’t always… Read more »
ATTENTION ALL XTEND STOCKOWNER CEOS One of the greatest assets Xtend has to offer is that the people who lead our CUSO are the same people who own it and participate in it as partners. Our Board of Directors consists of a diverse group of dedicated credit union CEOs that provide focused leadership, as each… Read more »
Available to all CU*Answers clients, the FREE campus provides a wealth of knowledge through CU*BASE courses and training courses, as well as reporting tools, individual development plans for your employees, and tracking tools as employees build their knowledge. Learn More About Our Free Campus Or, if you are seeking a broader selection of options, take… Read more »
Attention credit unions using Payveris Bill Pay: we have GREAT news! Paywatch (Payveris Fraud Prevention Solution) is now FREE!
Not yet using Paywatch? Contact SettleMINT EFT and one of our team members will be happy to work with you to set up Paywatch and create a solution that will help protect both you and your members from fraudsters!
Get started with enhanced operational reporting and improved trending abilities – impress your board with insights powered by Analytics Booth!
Best Customer Data Implementation Award
Payveris worked with CU*Answers, a Credit Union Service Organization (CUSO) that pools together resources from a large number of smaller credit unions, to provide services that aren’t accessible to individual credit unions. The companies created a data exchange and bill pay dashboards that unlock insights for hundreds of credit unions.
