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Join Us for a Series of Educational Events in July!

The CU*Answers Education Team invites you to join us for a series of events coming in July! These popular half-day training events usually begin around 1:00 PM ET, which isn’t always easy for our credit union partners located in the western region. This summer, we’re presenting options that we hope will be more convenient for your staff. Click the buttons below to register for any/all events that you and your staff wish to attend! Click the button below to learn more. Learn More

Join Us for a Live Demo of Retailer Direct

Retailer Direct is an indirect lending solution developed to offer third parties a direct integration into CU*BASE! Utilizing an online application portal, business retailers offering goods or services can finance loans for members and non-members alike with your credit union.

If you’d like a deeper dive into these features, Lender*VP invites you to join our upcoming webinar as we present a live demo of Retailer Direct! To register, click the button below. Register Today

Lender*VP Invites You to Learn All About Rise Loan Payment Solutions

Rise is a loan payment collection module which gives members the convenience of paying loans with any device, using Visa, Mastercard or ACH. Interested in utilizing Rise as a loan payment solution for your organization? Click below to register for an upcoming webinar, where we will offer a detailed look at Rise! Register Now

Elevating the Member Experience through Digital-First Banking

As financial services evolve at lightning speed, credit unions need solutions that work seamlessly with their core platforms. Join Glia and CU*Answers for our upcoming webinar – Elevating the Member Experience: The Power of Digital-First Banking. Interested in learning more? Click the button below to register today! Register Now

Do You Have Staff Who Would Like to Receive Client News and Alert Emails? We Can Help!

Do you have new or existing employees who would like to begin receiving communications from CU*Answers? Below is a helpful guide to the emails that CU*Answers regularly sends out. Client News and Alerts – what is the difference? Client News emails are fully-designed emails that include a banner image and body text. Client News emails… Read more »

Mar 10, 2023

Pull Up a Seat for a Learning Café Session

Skip-a-Pay gives credit union members the opportunity to catch up on bills, save extra shopping funds, plan a vacation or support other financial needs. During this month’s Learning Café session, Ashley Melder and Beth Barron will discuss how to build and configure a Skip-a-Pay program, allowing you to offer this option to your own members. … Read more »

Mar 9, 2023

Statement Changes Coming Soon

ATTENTION STATEMENT PROCESSING CONTACT Your statement vendor was recently notified of statement changes coming soon. This announcement, which detailed changes that will impact regular and credit card member statements, was delivered on March 7th. A sample of this notification was attached to an email that was sent to your credit union, in the event that… Read more »

Mar 9, 2023

Have You Heard About CU Info?

Have You Heard About CU Info? CU Info allows you to dynamically update your credit union’s information across CU*Publisher products like your Membership Opening sites (MAP/MOP), Mobile 6.0 and the upcoming Biz Mobile 1.0 and Micro Apps. What Info Can I Manage? In addition to managing the members of your CU*Publisher team, you can edit… Read more »

Mar 9, 2023

AuditLink Presents: How to Review SOC Reports

The SSAE18 SOC audit has become one of the most popular and important ways for critical vendors to provide assurance to their controls and ensure the safety of member data. Join AuditLink for an upcoming educational webinar as we explore the nuances of SSAE SOC audits. During this session, Matthew VanderHulst will walk through the… Read more »

Mar 8, 2023

AuditLink Invites You to Join a Conversation on Fraud!

Is fraud prevention a part of your organization’s ongoing conversation regarding your mission, your vision and your goals? Does your staff know the risks they are most likely to face or common traits of fraudsters? Join AuditLink for an open forum discussion on fraud prevention, fraud detection, emerging risks, current issues, best practices and more. … Read more »

Mar 8, 2023

Have You Taken Advantage of these Features in Mobile Manager?

Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »

Mar 8, 2023

Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days

Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days Starting Wednesday, March 29th, any/all custom online forms in Request Center will be automatically deleted 30 days after they are marked “Completed”. This automatic deletion of completed forms will become the retention policy moving forward. If your credit union wishes… Read more »

Mar 7, 2023

A Note from SettleMINT: Price Increase for Payveris Products and Services, Plus Transaction Rate Increase

Attention Payveris Bill Pay Credit Unions Paymentus has informed us that they will be implementing a price increase for clients using Payveris bill pay and P2P products. All Payveris products and services will see a 3% price increase, effective July 1st, 2023. Attached to the associated email is a document which details the updated pricing… Read more »

Mar 7, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: You can configure teller deposit holds using Tool #849 Automated Holds Configuration. If a member deposits a check at an Xtend Shared Branch credit… Read more »

Mar 7, 2023

CU*Answers

Two for Tuesday

Get Registered for CU*Answers University Week!

Take a Look at the CU*Answers University Courses for July!

Lender*VP Invites You to Learn About REPAY Payment Solutions

Join Us for a Series of Educational Events in July!

Join Us for a Live Demo of Retailer Direct

Lender*VP Invites You to Learn All About Rise Loan Payment Solutions

Elevating the Member Experience through Digital-First Banking

Pull Up a Seat for a Learning Café Session

In Case You Missed It…

Conversations On…

Take Advantage of the NEW 1Click Autopilot Program!

Do You Have Staff Who Would Like to Receive Client News and Alert Emails? We Can Help!

Pull Up a Seat for a Learning Café Session

Statement Changes Coming Soon

Have You Heard About CU Info?

AuditLink Presents: How to Review SOC Reports

AuditLink Invites You to Join a Conversation on Fraud!

Have You Taken Advantage of these Features in Mobile Manager?

Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days

A Note from SettleMINT: Price Increase for Payveris Products and Services, Plus Transaction Rate Increase

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Conversations On…

Join Us for Asterisk Intelligence Week!

Take Advantage of the NEW 1Click Autopilot Program!

GOLD Updates

Popular Posts

Contact Us!

Two for Tuesday

Get Registered for CU*Answers University Week!

Take a Look at the CU*Answers University Courses for July!

Lender*VP Invites You to Learn About REPAY Payment Solutions

Join Us for a Series of Educational Events in July!

Join Us for a Live Demo of Retailer Direct

Lender*VP Invites You to Learn All About Rise Loan Payment Solutions

Elevating the Member Experience through Digital-First Banking

Pull Up a Seat for a Learning Café Session

GOLD Updates

Popular Posts

Contact Us!

Popular Client News