CU*Answers

Register Today for the 2019 Leadership Conference

June 18, 19 & 20, 2019
Designed for CEOs and senior credit union leaders from all CU*BASE clients, the CU*Answers Leadership Conference provides a unique opportunity to get together with your peers and hear CU*Answers’ vision for our partnership during the coming year. We hope you will join us for what always proves to be a fun, energizing and inspiring time together!
Register Today!

Join AuditLink for our 5th Annual Conversations on Compliance!

Join us on Thursday, May 23 in Grand Rapids, MI. Presenters will include: Jim Vilker, Marvin Johnson, Patrick Sickels, and Steve Van Beek.
Register Today

Extended Hours

The Client Services and Education Team now supports extra hours for our credit unions, from 7:30 AM ET until midnight!

Owner’s View

Try it out, let us know what you think!
Log in, search, filter and make notes for your project managers.

Learn More

The Data Warehouse is Available

A brand-new feature for storing the data you always wished you had in CU*BASE!

Upload new information from any outside source (vendor reports, email platforms) for storage or analysis.

Collect the special data set called Phone Optics for deeper analysis studies.

And much more!

Learn More

Get Involved – We Want to Hear Your Voice

Discuss and vote on upcoming projects at CU*Answers. Log in to Owner’s Voice and let us hear your voice by voting on these topics!

Vote Now!

We Want Your Input on Teller Automation!

Has your credit union purchased ITMs or other Self-Service Kiosks? Are you utilizing tablets as part of your member experience? Maybe you… Tell Us!

Custom Online Form Generator

Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247 Mobile Web. Learn More

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Join AuditLink for our 5th Annual Conversations on Compliance!

Join us on Thursday, May 23 in Grand Rapids, MI. Presenters will include: Jim Vilker, Marvin Johnson, Patrick Sickels, and Steve Van Beek.
Register Today

Custom Online Form Generator

Register Today for the 2019 Leadership Conference

Join Xtend’s January Webinars!

Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, January 17 2:00 PM – 2:30 PM ET Outbound Support – An Xtend Center Service Let Xtend help… Read more »

Jan 10, 2017

Share and Win an Apple Watch!

We’re putting on a contest for credit unions participating in the Mobile Banking Contest! ENTER FOR A CHANCE TO WIN AN APPLE WATCH* Winning the Share & Win Contest guarantees your credit union a winning member during the Mobile Banking Contest! How to Enter: Promote the Mobile Banking Contest on your website, social media, emails,… Read more »

Jan 9, 2017

Sign Up This Month for Discounted My Virtual StrongBox Premium!

It’s About Investing in Your Future! And we are making that investment; if your credit union signs up before January 31, 2017, My Virtual StrongBox will pay a portion of your cost for Premium packages! This means you get… $1000 implementation fee (a savings of $2000) $300 a month for license/storage (a savings of $1200… Read more »

Jan 9, 2017

VIDEO OF THE WEEK: Approving a Membership Application

Approving a Membership Application Watch this video to find out how to approve a membership application that someone submits online. Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Jan 9, 2017

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available Rollover: December 10 – 18 Now available for your review is a summary of the unscheduled HA (high-availability) rollover, performed December 10 – 18. In the report, you will find details about the exercise, including challenges observed, lessons learned, and recommendations for improving the rollover process. HA Rollover Results View… Read more »

Jan 6, 2017

Learn More About How to Launch Mobile App 2.0!

Mobile App 2.0 is here! Learn about Mobile Check Deposit, Mobile Banking, and other Online Banking features, all with a single It’s Me 247 login. For more information, including pricing and how to get placed on the schedule for mobile app deployment to your members, join one of our upcoming sessions: Tuesday, January 17 at 2:00… Read more »

Jan 5, 2017

MY CU Today: Helping You Better Understand Your Credit Union

My CU Today allows you to get the latest information happening right now, by placing your credit union’s vitals at your fingertips. Join Keegan Daniel, VP of Professional Services at CU*Answers, Earnings Edge as he explains how to use My CU Today to track 54 data points across Balance, Member and Transaction data categories including: New… Read more »

Jan 5, 2017

Try Something New in 2017: Video Customization!

Try Something New This Year! Customize It’s Me 247 member tutorials and marketing videos with your credit union branding! Educational marketing is 29 times more effective than media advertising. [Source: Intrepid Learning Solutions] Logo, text, voice, and software customization available! Learn More

Jan 4, 2017

10th Annual Video Contest! Win Money!

2017 Video Contest Theme: It’s A Cooperative Thing Cooperative Business Charters Rock for Being More Than Just a Brand Put your creativity to work! Being a cooperative is as much a way of being as a state of mind. It’s an environment that fosters teamwork and collaboration as well as a commitment to self. You… Read more »

Jan 4, 2017

Kick off the New Year with Xtend Webinars!

Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, January 10 2:00 PM – 2:30 PM ET eStatement Notification – Bring Your Brand into Your eStatement Xtend… Read more »

Jan 3, 2017