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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Get Ready! The 2024 CU*Answers Leadership Conference is Coming!

Announcing the 2024 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. For more information and registration links, please click the button below! Learn More

Join Lender*VP for a Demo of CLR Path Decision Advisor!

join the upcoming webinar for a demo and discussion on CLR Path! CLR Path is a decision advisor tool that uses your unique relationship with members to help you make underwriting decisions. This is a FREE tool that is available for our credit unions to use! Want to learn more about what CLR Path can do for your credit union now and in the future? Click the button below to join this demo and discussion! Learn More

New Configuration Options for Interest-Only Loans

rriving with the 24.05 CU*BASE Release, we will be implementing a project that will add new loan configuration options for handling principal curtailment payments on interest-only loans. In advance of this project’s deployment, Lender*VP will be hosting two webinars on April 25^th. Click the button to learn more and register for the webinars! Learn More

CU*BASE Release 24.05 is Arriving Soon

The Online, Self-Processor, and Site-Four Release Date is May 5. Want to see what is coming with the release? Attend one of our Release Review webinars! For registration and additional info, click the button below. Learn More

Investment Options for Members via Online Banking!

Meet InvestFi! InvestiFi empowers members with the freedom to buy, sell and hold investments. During April and May, CU*Answers and InvestiFi will be hosting a series of webinars to explore the work that has been completed between our teams to bring investment and cryptocurrency options to members right from It’s Me 247. To register for these upcoming webinars, click the button below! Register Now

CU*Answers University Courses for April

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in April! See Courses

Custom Campaigns: Turning Your Vision into a Reality

Have a service you would like to highlight? Looking for promotional materials for your next special? Want to keep your members updated with eye-catching promos? Custom Campaigns can do it all! Share your ideas with us and watch them come to life. Click the link below to place your order today! Order Now

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In Case You Missed It…

Take a look back at some important topics from the first half of April 2024! View Topics

Education Around the Corner

As of fall 2023, CU*Answers Client Services and Education replaced our previous newsletters with a webinar series, known as Education Around the Corner. Check out the registration page below to sign up for one of our next upcoming event dates! Register Now

9th Annual Conversations on Compliance Event

Save the date for the 9^th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 15^th, from 9:00 AM to 3:30 PM ET. Presenters will include Jim Vilker, CU*Answers AuditLink Advisor, Brian Knight, CEO of NASCUS, and more. For more information and registration, click the button below! Learn More

The Next HA Rollover is Coming February 6th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The next HA rollover is scheduled for Sunday, February 6th. This rollover will enable support teams to perform planned network maintenance at the primary production data center without disrupting core processing. The rollover… Read more »

Jan 14, 2022

Significant Call Report Changes Coming Soon

For those of you who work on your credit union’s 5300 Call Report, we want to be sure you are aware of the changes that the NCUA is proposing for the March 2022 cycle. The NCUA first hinted of significant Call Report changes back in late 2018 as part of their modernization efforts, but had… Read more »

Jan 13, 2022

Start off 2022 with New Products Powered by CU Publisher

Take on the new year with these enhanced tools! Mobile Manager: Update your mobile app homepage advertisements, mobile app navigation, RDC content, Card Control content, eStatement content, as well as mobile app analytics! Form Generator: Create your own custom online forms for items such as an ATM card order, or a travel alert, appointment request,… Read more »

Jan 13, 2022

Check Out the Many New Features Available in Mobile 5.0!

Check Out the Many New Features Available in Mobile 5.0! Mobile 5.0 is our biggest mobile app update! If you are currently using an older version of the Mobile App, we invite you check out several new features in Mobile 5.0 including: Master Navigation, helping your members get to the features they want as well… Read more »

Jan 13, 2022

January Owner’s Voice Voting is Live!

January’s new voting posts have been created. Log in to Owner’s Voice and let us hear your voice by voting on these topics! Also, the Owner’s Voice Team has compiled December’s voting data into our Owner’s Voice Voting Report. You can review these, and view the new CU*BASE projects that have been added to the… Read more »

Jan 11, 2022

Two for Tuesday with CEO Geoff Johnson – 01/11/2022

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Jan 10, 2022

Mobile App Banner Special

New to Mobile App 5.0? Need some new banners for your new Mobile App? The CU*Answers marketing team has created 5 banners to start your app off right! For the low price of $250 you will receive 5 predesigned banners featuring: Welcome to our mobile app Card Control eStatements Financial Navigation Thank you for being… Read more »

Jan 3, 2022

Highlight Your Credit Union’s Latest Promotions with Mobile Manager

Highlight Your Credit Union’s Latest Promotions with Mobile Manager Want to engage your younger members with enhanced marketing banners that you can upload on the go? Look no further than Mobile Manager, powered by CU*Publisher. Mobile Manager allows you to instantaneously add new content to your mobile app to inform members of great promotions that… Read more »

Dec 31, 2021

Customize Your Online Banking Experience with It’s Me 247 Manager

Customize Your Online Banking Experience with It’s Me 247 Manager! With the new It’s Me 247 online banking, your credit union has the option for self-service access to make changes. This includes the ability to update marketing items, where features are displayed, credit union branding such as logos and colors, and login integration options. Want… Read more »

Jan 10, 2022

Video of the Week: Deleting a Membership Application

Deleting a Membership Application Need a quick way to show your staff how they can use CU*BASE to delete a membership application that was submitted online? Refer them to this video, which has been viewed 144 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Dec 31, 2021