What is your credit union’s current retention plan for documents relating to denied applications? Lender*VP has recommendations for your credit union, as detailed below. Lender*VP recommends that any/all relevant documentation and information that is used to deny loan applications should be saved by your credit union for a period of at least 25 months. Relevant… Read more »
Early next week, CU*Answers will be submitting a mass update for the mobile app on both iOS and Google platforms. If your credit union receives any correspondence from Apple or Google which indicates a rejection or an issue with the update, it is critical that this correspondence be immediately forwarded to irsc@cuanswers.com.
Attention CUaxis credit unions: between late April and early May, CU*Answers will be hosting a special series of educational courses, during which we will explore services and features available to your organization. These courses will be held between Monday, April 28th and Friday, May 2nd. We invite you to use the links below to register… Read more »
The Internet Retailer Support Center invites you to join us for a Conversation on Online Member Experience! During our upcoming session, we’ll host a discussion on the online checking account opening process, offering certificates online, the mobile alerts tool and much more! Join the conversation to share and learn from your peers within the network –… Read more »
The following information applies only to credit unions who received the associated email. CU*Answers is in the early stages of preparing for a new iSeries production environment which will support clients in Mountain, Pacific and Hawaii time zones. We are currently engaging with vendors to discuss the certification process. As such, we wanted to inform… Read more »
Join us for the 10th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 14th, from 9:00 AM to 3:30 PM ET. This year’s event will include presentations by: AJ Schalk, AVP AuditLink Sarah Stevenson, VP Regulatory Affairs NASCUS… Read more »
Is your credit union looking to review options and configurations for service charges in CU*BASE? Earnings Edge has solutions for you! Best Practices for CU*BASE Service Charges This offering includes a review of the options available for configuring a minimum balance service charge, an account service charge, or a transaction service charge through CU*BASE. We’ll… Read more »
1Click Loan Offers are already easy for your members to take advantage of, so why not make them easy for your staff too? With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking… Read more »
You’ve spent weeks reviewing CU*BASE Release documentation and your staff has attended CU*Answers Release Training web conferences. Now it’s time to put all you have learned into action! CU*BASE Strategic Release Management is a service which equips credit union executives and managers with strategic and meaningful approaches for the utilization of technology associated with major… Read more »
Attention CUaxis credit unions: between late April and early May, CU*Answers will be hosting a special series of educational courses, during which we will explore services and features available to your organization. These courses will be held between Monday, April 28th and Friday, May 2nd. We invite you to use the links below to register… Read more »
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Take a look back at some important topics from the last half of March 2026! View Topics
Join us for another 2026 Education Spotlight course! Are you ready for the next level of understanding general ledger tools? Do you know how to use all the reports generated daily? Need some tips on finding and solving balancing changes? This next course is for you! Use the button below to register now. Register Today
