CU*Answers University Week is coming July 21 – 24! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Monday, July 21 9:30 AM – 10:30 AM ET Getting Started with Unique Data Management (UDM) Register for web conference Register for classroom session Tuesday,… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in July! Monday, July 7 CU*BASE Reports and OUTQs – Navigation Tips and Tricks 9:30 AM – 10:30 AM ET Register for Web… Read more »
If your credit union works with business memberships, the Positive Pay toolkit is great resource to help prevent fraudulent activity from posting to business member’s checking account. An online tool accessible through BizLink 247, Positive Pay allows business members to upload checks they have written, or to manually enter the checks they have written. Any… Read more »
Join the Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts and account history…. Read more »
For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »
Has your credit union recently reviewed your current users in CU Publisher to ensure this information is up-to-date? If you need to add new users or remove old users from CU Publisher, click the button below to visit our online store and fill out a request. If you have any additional questions or concerns, contact… Read more »
We invite you to join us for a Conversation on Deposit Operations & Member Service! Our upcoming session will focus on CD Redemption procedures and best practices including partial redemption, penalties and adjustments. We encourage you to bring your ideas and share with your peers! We hope you will add your voice to the conversation –… Read more »
As a reminder, HELOC Contract Variable Rates will need to be updated prior to Tuesday, July 1st. Ahead of this rate change, we would like to remind your credit union of a few key items. We have put together a document, linked below, which covers important items related to the rate changes. This include topics such as:… Read more »
To enhance your experience at this year’s Leadership Conference, the Mobile Technologies Team at CU*Answers has prepared an accompanying mobile app. With this app you can view the live schedule of events, view and download digital copies of conference materials and find things to do around Grand Rapids during your downtime. Visit the Google Play Store… Read more »
Take a look back at some important topics from the first half of June 2025: Make the Most of Your Credit Union’s Initiatives with Strategic Release Management! CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Learn All About AnswerBook with These 9 Videos! Join Us for Asterisk Intelligence Week, August 18-21!… Read more »
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Take a look back at some important topics from the last half of March 2026! View Topics
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in April! Learn More
