Loan File Action Codes
Need a quick way to show your staff how they can access loan file action codes in CU*BASE? Refer them to this video!
Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Related News
Updated Apple Developer Agreement for iOS Apps
If your credit union has not already done so, we need you to accept your latest Apple developer agreement. To complete this, please log in to your Apple developer account and work through the steps outlined within. This agreement must be accepted in order to update your mobile app on iOS. Below is a sample screenshot, which may appear… Read more »
Need to Clean Up Your AnswerBook Contacts?
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
Lender*VP Invites You to Learn All About Rise Loan Payment Solutions
Rise is a loan payment collection module which gives members the convenience of paying loans with any device, using Visa, Mastercard or ACH. This user-friendly platform was designed by credit unions for credit union members. Rise provides a fast and simple solution for collecting payments while helping to reduce delinquency. Credit unions can even receive… Read more »
Compliance with Adjustments to Reg CC Amounts
On July 1st, 2025, CU*Answers will update the check deposit automatic next-day release amount from $225 to $275 in order to remain in compliance with adjustments to Reg CC amounts. As we make this change to remain in compliance, please note there are items that may need to be updated by your credit union. The list… Read more »
Don’t Forget to Vote in the 2025 Xtend Elections!
ATTENTION XTEND STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 13, 2025! Don’t forget to cast your vote! If you have not yet had a chance to vote in Xtend’s 2025 elections, please visit https://xtendcuso.simplyvoting.com to complete the voting process. (If necessary, you can change your vote… Read more »
Pull Up a Seat for a Learning Café Session
Compliance regulation can place a burden on small to mid-size credit unions. Did you know AuditLink offers a Daily Log Management service that can help your credit union save valuable time? AuditLink’s trained team assists over 130 credit unions across the country with reviews of cash logs, wire transfers, OFAC report reviews, employee account reviews,… Read more »
Recommendations from Lender*VP – Document Retention for Denied Applications
What is your credit union’s current retention plan for documents relating to denied applications? Lender*VP has recommendations for your credit union, as detailed below. Lender*VP recommends that any/all relevant documentation and information that is used to deny loan applications should be saved by your credit union for a period of at least 25 months. Relevant… Read more »
Two for Tuesday with CEO Geoff Johnson – 6/10/2025
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
May Owner’s View Monthly Recap
Check out recent programming changes in the May 2025 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
Take Advantage of the 1Click Autopilot Program!
1Click Loan Offers are already easy for your members to take advantage of, so why not make them easy for your staff too? With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking… Read more »
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Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Take Advantage of the NEW 1Click Autopilot Program!
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Join Us for Asterisk Intelligence Week!
Between Monday, August 18th and Wednesday, August 20th, we will be hosting on-site training in Grand Rapids, Michigan, followed by a series of webinars on Thursday, August 21st. These courses will focus on tactical skill instruction, strategy discussion and training solutions. Learn More
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