Exploring the Loan Queue
Need a quick way to show your staff how they can access features available in the loan queue? Refer them to this video!
Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
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Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing
Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »
5300 Call Report: 4th Quarter Update
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 4th Quarter Update Before you start working on your 4th quarter Call Report, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q425 Call Report any time after January 1, but be sure to wait… Read more »
Reminder: New Automated Routine for 1098 Mortgage/Property Tax
A reminder for 2025 Year-End Tax Processing regarding Mortgage and Property Tax Reporting: A new automated routine during year-end processing will take the amounts from the member escrow account attached to a loan, take the sum of payments using the insurance payment/tax payment code, and automatically add them to the tax reporting file for use… Read more »
CU*BASE GOLD Sunset Date Extension
The following information applies to credit unions whose GOLD access has not yet been deactivated. After careful thought and consideration, we have decided to extend access to CU*BASE GOLD for one additional week, concluding access to GOLD on January 11, 2026. We reflected on the busy time crunch that occurs during year-end processing, and felt… Read more »
Ready, Set, Go! Getting Started on Your 2026 Education Goals
Are you looking to get a headstart on 2026 education opportunities at your credit union? Good news: both the Bedrock Community Credit Union and Custom Training Edition (CTE) training environments are compatible with the CBX interface! Credit unions no longer need the CU*BASE GOLD application to coordinate training efforts within branches. Setup is easy, as… Read more »
Two for Tuesday with CEO Geoff Johnson – 12/23/2025
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »
Learn All About the NEW Online Banking Secured Loan Application
The Lender*VP and IRSC teams invite you to join one of our upcoming webinars, as we dive into the NEW online banking Secured Loan Application! We will demo the app and walk you through the process of setting it up in CU*Publisher! Share these event details with your lending and marketing teams – we look forward to… Read more »
Happy Holidays from the Innovation Center!
From all of us at the Innovation Center, we’d like to wish you a happy holiday season! Thank you for your continued partnership and support. We hope you have a wonderful New Year and we look forward to what 2026 will bring!
Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers
For all 1Click Offer users in the network, Lender*VP would like to remind you of the following recommendations prior to sending out offers to members: Before you run your batch flood to your membership, it is important to run a test offer. This is done in a similar manner as defining your offer, but instead… Read more »
Updated Details for Apple Pay Push Provisioning: How Does This Affect CU*Answers Clients?
We were recently made aware of new requirements made by Apple Pay. The updated documentation states the issuer must support push provisioning within their mobile app. Initially, we thought this would not impact CU*Answers, as we are not the issuer, and we do not have an integration or relationship with Apple Pay. However, to ensure we… Read more »
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FUEL Clients: Join Our Upcoming Roundtable Discussion!
Attention Lender*VP clients who utilize the FUEL Decision Model: we want to hear from you! Join Elliott Petty and Tom Heidenga for an upcoming roundtable event as they facilitate an open conversation on FUEL. Join your peers to share insights and voice questions relating to the FUEL Decision Model. Click the button below to register today! Register Today
Take Advantage of the NEW 1Click Autopilot Program!
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Take a Look at the CU*Answers University Courses for January!
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in January! Use the button below to register today. Register Today
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