Creating a Collection Card
Need a quick way to show your staff how they can create a collection card in CU*BASE? Refer them to this video!
Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Related News
Reminder: Action Required for FIS SSO Migration – December 19th Deadline
Attention all FIS clients who use SSO (single sign-on) for eZCard/MyCardStatement FIS is requiring that all clients currently using SSOv3 (Single Sign-on Version 3) for eZCard/MyCardStatement perform a migration to SSOv4 (Single Sign-on Version 4). This will require development work by CU*Answers (FIS will not be covering the cost of this project). As such, credit… Read more »
Pull Up a Seat for a Learning Café Session
Monitoring daily activities inside of your credit union is essential. Successful monitoring programs take into consideration the process, design, and continous improvement to ensure the most effective control solution. However, today’s operational challenges can restrict credit unions from creating a monitoring program that is separated from the people who are actually doing the work. By… Read more »
Reminder: Mortgage Servicing Price Increase Beginning January 1st, 2026
Thank you for being a client of the CU*Answers/Xtend Mortgage Servicing Team! After careful consideration of our services and resource requirements, as well as a review of the market, we have decided that we need to make a slight adjustment to the cost of our services. Starting January 1st, 2026, we will be increasing our mortgage… Read more »
Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to… Read more »
Check Out the 25.10 Release Resource Companion
The CU*BASE Release Resource Companion includes links to relevant resources and the latest updates to our core software, with brief summaries of each. Follow the link below to review the Release Resource Companion for CU*BASE 25.10 – inside you will find key items related to the 25.10 release including: Nine new AnswerBook topics on multi-factor authentication (MFA),… Read more »
CEO Strategies Returns to Grand Rapids, MI – November 4th & 5th!
There’s still time to register for CEO Strategies 2025! This year’s event will take place Tuesday, November 4th and Wednesday, November 5th at the Sheraton Airport Hotel in Grand Rapids, Michigan. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming… Read more »
Updated Apple Developer Agreement for iOS Apps
If your credit union has not already done so, we need you to accept your latest Apple developer agreement. To complete this, please log in to your Apple developer account and work through the steps outlined within. This agreement must be accepted in order to update your mobile app on iOS. Below is a sample screenshot, which may appear… Read more »
Sunsetting the Pay Anyone Microapp
***The following announcement applies to credit unions who received the associated email*** If your credit union received the associated email, our records show that you are currently using the Pay Anyone microapp with your members. We have made the business decision to sunset this standalone app effective May 1, 2026. The primary reason for this decision is the… Read more »
Take a Look at the CU*Answers University Courses for November!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in November! Monday, November 3 Reports and OUTQs – Navigation Tips and Tricks 9:30 AM – 10:30 AM ET Register for Web Conference… Read more »
Two for Tuesday with CEO Geoff Johnson – 10/21/2025
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
More related in Category: **Home** Client News CU*Answers Leadership Two for Tuesdays Or Tag: online self-processing video
In Case You Missed It…
Take a look back at some important topics from the first half of October 2025! View Topics
1Click Autopilot
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
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