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News

Video of the Week: Assigning a Delinquent Loan Account to a Collector

Assigning a Delinquent Loan Account to a Collector

Need a quick way to show your staff how they can assign a delinquent loan account to a collector, or change the collector to whom a delinquent account is assigned?  Refer them to this video, which has been viewed 853 times!

Play Video

Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Feb 13, 2023
Client NewsCU*AnswersCU*BASEonlineself-processingshow me the stepstrainingvideo

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5300 Call Report: 3rd Quarter Update

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 3rd Quarter Update Before you start working on your 3rd quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter.  Don’t forget – you can start working on your Q325 Call Report any time after October 1, but be… Read more »

Client NewsCore SoftwareCU*AnswersDocumentation
Sep 30, 2025

Two for Tuesday with CEO Geoff Johnson – 9/30/2025

Two for Tuesday with CEO Geoff Johnson – 9/30/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.  

Client NewsCU*AnswersLeadershipTwo for Tuesdays
Sep 29, 2025

Action Required for FIS SSO Migration – December 19th Deadline

Action Required for FIS SSO Migration – December 19th Deadline

Attention all FIS clients who use SSO (single sign-on) for eZCard/MyCardStatement FIS is requiring that all clients currently using SSOv3 (Single Sign-on Version 3) for eZCard/MyCardStatement perform a migration to SSOv4 (Single Sign-on Version 4). This will require development work by CU*Answers (FIS will not be covering the cost of this project). As such, credit… Read more »

Cards & PaymentsClient NewsCU*Answers
Sep 29, 2025

Join Lender*VP to Learn About the New Refresh Decision Feature for FUEL!

Join Lender*VP to Learn About the New Refresh Decision Feature for FUEL!

Lender*VP invites you to learn about the NEW Refresh Decision option for FUEL! Arriving with the 25.10 release, the FUEL Refresh Decision feature will allow for a new decision without the need to perform another pull on an applicant’s credit file. We’ll highlight key details and help prepare your credit union to make the most… Read more »

Client NewsCU*AnswersLender*VP
Sep 29, 2025

Pull Up a Seat for a Learning Café Session

Pull Up a Seat for a Learning Café Session

Join Amber Jecks, Earnings Edge Account Services Manager, for a Learning Cafe! This month, Amber will explore tips and tricks related to Financial Statements, such as: How to configure a Financial Statement (including structure set up and code definition) Modifying a report Copying an existing report If you’d like to learn more about utilizing these… Read more »

Client NewsCU*AnswersEducation
Sep 29, 2025

CU*BASE Release 25.10 is Arriving Soon!

CU*BASE Release 25.10 is Arriving Soon!

CU*BASE Release 25.10 Online, Self-Processor, and Site-Four Release Date is October 12 Documents 25.10 Release Summary 25.10 New and Updated Tool Summary 25.10 Database Changes Summary Training Attend a release review webinar! Tuesday, September 30 @ 3:30 PM – 4:30 PM ET Tuesday, October 7 @ 3:00 PM – 4:00 PM ET Click Here to… Read more »

Client NewsCore SoftwareCU*AnswersDocumentation
Sep 24, 2025

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team?  Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »

Client NewsCU*AnswersLender*VPXtend
Sep 24, 2025

Reminder: Vehicle Valuation Price Increase Arriving in October

Reminder: Vehicle Valuation Price Increase Arriving in October

Attention CU*Answers clients: effective October 1st, 2025, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $60.50 per month to $66.50 per month, while valuation costs will increase from $0.24 per valuation to $0.26 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »

Client NewsCU*AnswersLender*VP
Sep 23, 2025

Join Lender*VP to Learn About the New Refresh Decision Feature for FUEL!

Join Lender*VP to Learn About the New Refresh Decision Feature for FUEL!

Lender*VP invites you to learn about the NEW Refresh Decision option for FUEL! Arriving with the 25.10 release, the FUEL Refresh Decision feature will allow for a new decision without the need to perform another pull on an applicant’s credit file. We’ll highlight key details and help prepare your credit union to make the most… Read more »

Client NewsCU*AnswersLender*VP
Sep 23, 2025

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!

Did you know that over half of consumers planning to open a new credit account use credit monitoring? Join us to learn how SavvyMoney can help your credit union: Enhance the member experience with a seamless digital banking integration. Make smarter lending decisions with SavvyMoney Analytics. Increase engagement and loan balances with Instant Access. Take… Read more »

Client NewsCU*AnswersLender*VP
Sep 23, 2025

More related in Category: **Home** Client News CU*Answers Lender*VP Or Tag: Lender*VP online self-processing

 

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Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the first half of September 2025! View Topics

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GOLD Updates

The next GOLD updates are currently scheduled for:

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25.10  Oct. 12, 2025 (Sunday)
Self Processing CUs
25.10  

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  • Pull Up a Seat for a Learning Café Session
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  • Action Required: Update to Network Routing for CBX – Las Vegas Datacenter and HA/Disaster Recovery
  • Take Advantage of the NEW 1Click Autopilot Program!
  • CUaxis Credit Unions: Join Us for Our September Education Series!
  • Take a Look at the CU*Answers University Courses for October!
  • August Owner’s View Monthly Recap
  • Learn All About the New Auto Loan Application & Auto Loan Storefront
  • Get Registered for CU*Answers University Week!
Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!

Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!

Join us to learn how SavvyMoney can help your credit union by enhancing the member experience with a seamless digital banking integration and more! Register today to learn how over 50 credit unions are already benefitting from SavvyMoney with CU*Answers! Register Now

CU*BASE Release 25.10 is Arriving Soon

CU*BASE Release 25.10 is Arriving Soon

As with all CU*BASE GOLD releases, there will be a brief service interruption to It’s Me 247 Online Banking and CU*Talk phone banking on the day of the release. A splash page will be presented in online banking informing members of an estimated time when service will again be available. Attend a release review webinar! Use the button below to register. Register Now

Learn About the New Refresh Decision Feature for FUEL

Learn About the New Refresh Decision Feature for FUEL

Lender*VP invites you to learn about the NEW Refresh Decision option for FUEL! Arriving with the 25.10 release, the FUEL Refresh Decision feature will allow for a new decision without the need to perform another pull on an applicant’s credit file. We’ll highlight key details and help prepare your credit union to make the most of this enhancement. Click the button below to sign up! Sign Up Now

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