Submit An Idea

We take your ideas seriously

But we need you to, also. Submitting an idea form should not just be a whim you had while on the drive to work this morning. Making a change could affect everyone in the CU*Answers family. Some changes save you time, others drive your business. Make your case for why you need what you need.

View status for current projects

A way to start a dialogue

Remember the Idea Form is just that – communication of an idea. Like a suggestion box. It’s a method to ask for an enhancement or a new feature; maybe a new report.

What if you discover an issue that needs to be fixed? In that case, you want us to do more than consider an idea; you want the problem fixed. If you have an actual issue with how the software is working, report it to a CSR so a project sheet can be submitted if needed.

Reviewed by our CEO and design team

Remember that you are asking your CUSO to spend your and your colleagues’ money, so use the Idea Form to state your case. Address all aspects of the potential development: the level of importance, the effect it will have on all CU*Answers clients, the ripple effect on other systems, the improvements you expect and the benefits of the change.

Once you submit your Idea Form, you can expect a reply in about 6-8 weeks, at which point you will be asked to join in a back-and-forth dialogue with our team as we debate feasibility and techniques that might turn your idea into reality. Just remember that not all ideas can be adopted for development.

Fill out an Idea Form

To submit an Idea Form, log in to CU*BASE GOLD as usual. Click the “Network Links” button network links in the bottom-left corner of any screen or menu. Click on “Submit an Idea” then just follow the instructions. It’s easy!

Initiating a request for custom development

Sometimes your idea is more than just a suggestion, it’s a full-blown project, where your credit union is willing to pay for the custom development work to be prioritized and completed by our programming teams. Check out the Initiating a Special Project Request page for more details; we’d love to work with you on your custom project.

Developer's Help DeskBe sure to also check out the Developer’s Help Desk for more information about custom software development through our Design Studio process.

Visit the Developer’s Help Desk

Updated
July 12, 2019

Enter the CU*BASE New Navigation contest for a chance to win a laptop!

Enter the CU*BASE New Navigation contest for a chance to win a laptop!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS As you’ve heard, the upcoming CU*BASE navigation change is a new way to use the features that you already love. By simply searching for tools and creating your favorite list, you can customize CU*BASE to deliver you the functions you need for your day without spending valuable time digging… Read more »

Feb 13, 2017

Learn More about the Cost of Vendor Management with AuditLink

Learn More about the Cost of Vendor Management with AuditLink

AuditLink and TrustExchange have partnered to create one of the most robust Vendor Management tools and processes in the country.  Technology has finally been married with expertise, business intelligence, and best practice. Join Jim Vilker, VP of Professional Services, and Ed Sullivan, President of Trust Exchange, as they discuss various monitoring requirements between vendors and… Read more »

Feb 10, 2017

Grow your Membership Leads – Managed Yak Tracker from Xtend and Chatter Yak!

Grow your Membership Leads – Managed Yak Tracker from Xtend and Chatter Yak!

Is your credit union looking for more loans and new ways to attract non-members?  If so, don’t miss out on our upcoming Managed Yak Tracker webinar!  We will explore how a partnership between CU*Answers, Xtend, and Chatter Yak! can help you accomplish all of the above, while our three CUSOs perform the bulk of the… Read more »

Feb 9, 2017

Here comes the next Collections Roundtable!

Here comes the next Collections Roundtable!

Pull Up a Chair, the Roundtable is Waiting! Join us for the FREE Collections Roundtable, an open forum discussion on collections laws, internal procedures, and CU*BASE processes. Join us for the first session of the 2017 Collections Roundtable Series, for whichever session you’d like – or both! Thursday, February 16 Morning Session: 9:30 AM – 12:00… Read more »

Feb 8, 2017