CU*Answers University

Laura Welch-VilkerA Note From the VP of Education

They say there’s a time for sowing and a time for reaping. At CU*Answers, the growing season is undoubtedly underway. As you may have noticed over the past year, CU*Answers is planting seeds, both internally and externally. We are investing in our teams and in our software so that we may continue to offer you, our consumerowners, the most robust and diverse menu of services and features with which to serve your members. With this growth comes more education as well. Our 2019 educational offerings are a reflection of the tremendous investment we’re making in our clients and members. I hope you will learn about these offerings by attending in person or online, but let me just share my excitement with you by providing a quick preview. As the 2019 year unfolds, you will begin to see many new special training events. One of the biggest events we’re unveiling is CEO School. During this week-long event that includes 14 new courses, CU*Answers CEO Randy Karnes will teach participants how to master CU*BASE datamining tools and use the Internet to increase brand awareness and product usage among members. We’re also offering our first-ever virtual boot camp. Designed for credit union project managers, the new Owner’s View Online Boot Camp will introduce participants to resources that will keep their teams in the know about software solutions in the making. And these two events are just the beginning. On page 6, you’ll find a quick guide to all the new offerings we’re introducing so you can learn why I’m so excited about 2019! A special thanks goes out to my team for their assistance in making all of this new training possible..

Sincerely,

Laura Welch-Vilker
CU*Answers
Vice President of Client Services and Education

Updated
December 18, 2018

2 CU*Answers University Courses Now Being Offered as Webinars

2 CU*Answers University Courses Now Being Offered as Webinars

The following CU*Answers University courses were originally announced as in-person events to be hosted at our Grand Rapids headquarters, but will instead be held as webinars. Thursday, October 12 2:00 PM – 3:00 PM ET Using CU*BASE Loan Forms with Imaging Solutions   Wednesday, October 25 9:30 AM – 11:00 AM ET Designing CU*BASE Loan… Read more »

Oct 5, 2017

New Date! CU*Answers University: Monitoring Abnormal Activity

New Date!  CU*Answers University: Monitoring Abnormal Activity

Learn more about the tools in CU*BASE designed for monitoring abnormal and suspicious member activity!  Join us for this CU*Answers University course to learn about the tools that can help track abnormal member activity, high risk-designated members, and activity that is frequently related to fraud. Please note: This class was originally scheduled for Friday, October… Read more »

Oct 4, 2017

CU*Answers University: Monitoring Abnormal Activity

CU*Answers University: Monitoring Abnormal Activity

Learn more about the tools in CU*BASE designed for monitoring abnormal and suspicious member activity!  Join us for this CU*Answers University course to learn about the tools that can help track abnormal member activity, high risk-designated members, and activity that is frequently related to fraud. Please note: This class was previously offered as an in-person… Read more »

Sep 29, 2017

Take a Look at the CU*Answers University Courses for October!

Take a Look at the CU*Answers University Courses for October!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in October!   Tuesday, October 3 2:00 PM – 3:00 PM ET, web conference Lending from Request to Disbursement: Understanding the Application Process  … Read more »

Sep 18, 2017

Join Us for a FREE Education Express Webinar!

Join Us for a FREE Education Express Webinar!

Thursday, September 21 2:00 PM – 2:30 PM ET This Month’s Focus Records and Information Management in Business Continuity Planning Join Marilyn Boyd and Jim Lawrence from CU*Answers for an Education Express session designed to help credit unions better understand the role that Records and Information Management (RIM) plays in Business Continuity Planning (BCP).  They… Read more »

Sep 7, 2017

Now available as a webinar: CU*BASE and Key Regulations

Now available as a webinar: CU*BASE and Key Regulations

Previously offered as an in-person classroom event, we will now also be offering this upcoming course as a free webinar!  Join us as we discuss key CU*BASE tools that are designed to deal with regulation issues.  Regulation D, Regulation E, and dormancy issues will be closely reviewed, along with personal-identity verification and other topics brought… Read more »

Sep 6, 2017

Take a Look at the CU*Answers University Courses for September!

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in September!   Thursday, September 7 1:00 PM – 2:30 PM ET, web conference Member Payroll and ACH Products   Friday, September 8 10:00… Read more »

Aug 21, 2017

Take a Look at the CU*Answers University Courses for August!

Take a Look at the CU*Answers University Courses for August!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in August!   Wednesday, August 2 1:30 PM – 3:00 PM ET, hosted at CU*Answers Introduction to Loan Fulfillment by Accenture   Thursday, August… Read more »

Jul 24, 2017