Developing a power user requires a support system to reinforce and improve skills every day. In addition to the booklets and flyers available under Reference Materials, CU*BASE has a comprehensive, easy-to-use Online Help system with topics for each individual screen in CU*BASE. This help system is included with the software itself, and can also be accessed here, making valuable knowledge freely available to anyone, either within the CU*Answers Network or outside it, at any time.
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Don’t Forget: CU*BASE Release 24.05 is Arriving Soon!
CU*BASE Release 24.05 Online, Self-Processor, and Site-Four Release Date is May 5 Documents 24.05 Release Summary 24.05 New and Updated Tool Summary 24.05 Database Changes Summary Training Attend a release review webinar! Thursday, May 2 @ 3:00 PM – 4:00 PM ET Click Here to Register! Beta Reports If you are interested in reviewing the… Read more »
CU*BASE Release 24.05 is Arriving Soon!
CU*BASE Release 24.05 Online, Self-Processor, and Site-Four Release Date is May 5 Documents 24.05 Release Summary 24.05 New and Updated Tool Summary 24.05 Database Changes Summary Training Attend a release review webinar! Thursday, April 25 @ 3:30 PM – 4:30 PM ET Thursday, May 2 @ 3:00 PM – 4:00 PM ET Click Here to… Read more »
Reminder: Automated Reports and Queries
The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
March Owner’s View Monthly Recap
Check out recent programming changes in the March 2024 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
Sunsetting the OBC It’s Me 247 URL
As of September 10th, 2024, we will be retiring the obc.itsme247.com URL. For any/all websites that currently link to this URL, obc.itsme247.com should be replaced with www.itsme247.com. After September 10th, the retired URL will no longer redirect requests to Online Banking. As such, CU*Answers will be retiring that supporting infrastructure. For details on updating to… Read more »
February Owner’s View Monthly Recap
Check out recent programming changes in the February 2024 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
January Owner’s View Monthly Recap
Check out recent programming changes in the January 2024 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »
Updates Relating to Annual CU*BASE Maintenance
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Yesterday, January 28th, we performed annual maintenance to CU*BASE program libraries. As part of this maintenance, there were a few file updates implemented, which can be reviewed here. We will be posting any/all issues related to this weekend’s maintenance on the CU*BASE Alerts page, compiled into a single alert… Read more »
December Owner’s View Monthly Recap
Check out recent programming changes in the December 2023 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly… Read more »
Changes Coming to Client-Facing “FROM:” Addresses – Order a DKIM Signing Package by 1/8/24
If your credit union has received the associated email, it is because CU*Answers has determined that your client-facing CU*BASE “FROM:” address is currently NOT compliant with the new requirements from Google and Yahoo. In order to become compliant, your credit union MUST purchase the DKIM signing package through the CNS store. Purchase a DKIM Signing… Read more »
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It’s Time to Par-Tee!
Are you planning to attend this year’s Michigan CU League Conference in Grand Rapids, MI? We’d like to invite you to the CU*Answers afterparty, hosted at Big Mini Putt Club! Attendance is FREE and there is no need to RSVP. Join us for food, drinks and fun! Click the button below to learn more. Learn More
Take Advantage of the NEW 1Click Autopilot Program!
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
In Case You Missed It…
Take a look back at some important topics from the last half of April 2025! View Topics
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