In Case You Missed It…
Take a look back at some important topics from the last half of October 2025! View Topics
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Registration is Open!
CEO Strategies returns November 4-5, 2025. Register now for this special event in Grand Rapids. Register Today!
The Lender*VP and IRSC teams invite you to join us for an upcoming webinar as we dive into the NEW online banking Unsecured Loan Application and Storefront! Click the button below to learn more and register. Learn More
The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Also new for 2026 is the CU*Answers Booster Pack! This pack contains 6 banners optimized for mobile 8.0 and online banking. Click the button below to learn more. Learn More
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in November! Learn More
Take a look back at some important topics from the last half of October 2025! View Topics
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Registration is Open!
CEO Strategies returns November 4-5, 2025. Register now for this special event in Grand Rapids. Register Today!
Complying with rules and guidelines imposed by the Bank Secrecy Act (BSA) can be a complicated task. CBX tools for monitoring transaction activity are designed to last through the complexities of these rule interpretations and the performance of due diligence on credit union accounts. Do you have supervisory personnel who would like to learn more about… Read more »
The National Automated Clearing House Association (Nacha) has updated its rules about watching out for fraud. Essentially, Nacha aims to cut down on fraudulent activity by revising existing fraud monitoring rules. The changes indicate that Receiving Depository Financial Institutions (RDFIs) must be more proactive when it comes to monitoring for suspicious activity. The document linked… Read more »
HA Rollover Results Now Available HA Rollover: September 14 – 21 Now available for your review is a summary of the recent CU*Answers High Availability (HA) Rollover event performed September 14th to September 21st for the CU*BASE core processing, CBX, and It’s Me 247 environments. In this report, you will find details about the exercise, including challenges observed, lessons… Read more »
With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users. Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »
THIS ANNOUNCEMENT APPLIES TO CU*SPY IMAGE CREDIT UNIONS ONLY With the 25.10 release, we are deploying a new version of Native Receipts to support photo ID viewing and document scanning for Online CU*Spy Credit Unions. Click here to learn more about features included in the 25.10 Imaging Solutions release. To help make sure this transition goes… Read more »
Is your credit union offering Patronage/Bonus Dividends? Each year your credit union is profitable, you will have the option of allocating dividends to your owners. The CU*BASE Patronage Dividend/Bonus options allow you to reward members who benefit the credit union in proportion to their transactional behaviors with you. If you’d like to review your current… Read more »
You’ve spent weeks reviewing CU*BASE Release documentation and your staff has attended CU*Answers Release Training web conferences. Now it’s time to put all you have learned into action! CU*BASE Strategic Release Management is a service which equips credit union executives and managers with strategic and meaningful approaches for the utilization of technology associated with major… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
The Imaging Solutions 25.10 release will be available for all online CU*Spy and Inhouse Imaging Credit Unions as of Sunday, October 12th, 2025. Highlights of the 25.10 Imaging Solutions Release Include: CU*Forms – Sign up today! Now Supports Scanning and Notification Emails 50 New CU*BASE Form Fields Available Native Receipts – Sign up today! GOLD/CBX Scan Buttons… Read more »
As part of the 25.10 release, we will be separating the PIN reset feature for CU*Talk from the password reset feature for online banking. As of October 12th, resetting audio banking PINs for members will be performed using Tool #1072, which can also be accessed via the new shortcut, ARUPIN. An important note for security… Read more »
Join our upcoming Learning Cafe to learn more about AuditLink Daily Log Management services and how AuditLink can help alleviate regulatory tasks for your credit union! Click the button below to register now.
Register Now
Take a look back at some important topics from the last half of October 2025! View Topics
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
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The next GOLD updates are currently scheduled for:









