Have You Updated Your Tracker Retention Settings Yet?

Have You Updated Your Tracker Retention Settings Yet?

Update 2/12/2020: Please note that the automated Tracker purge has been postponed until further notice.  ATTENTION ONLINE CREDIT UNIONS As announced in the 19.05 CU*BASE release and the 19.12 CU*BASE release, beginning March 21, 2020 and continuing monthly for CU*Answers online credit unions, we will begin purging tracker conversations that are outside of the configured… Read more »

Feb 12, 2020

A Note From the Help Desk: CU*Answers Network Services Response to Significant Microsoft Vulnerabilities

A Note From the Help Desk: CU*Answers Network Services Response to Significant Microsoft Vulnerabilities

CU*Answers Network Services has been tracking two significant Microsoft vulnerabilities published yesterday and how to remediate them. Due to the scope and severity of the issues, the US government has taken the rare step of also publishing alerts for these vulnerabilities through US-CERT and the Department of Homeland Security. About the Vulnerabilities: The first vulnerability… Read more »

Jan 15, 2020

Join Us for a Free Demo of CU*BASE Custom Training Edition!

Join Us for a Free Demo of CU*BASE Custom Training Edition!

Whether you are introducing new employees to CU*BASE or helping existing employees to practice new skills, the Custom Training Edition (CTE) can help bring your team up to speed on the tools they will use every day to serve your members. The CU*BASE Custom Training Environment is a new alternative to the shared simulated environment… Read more »

Jan 15, 2020

Get Registered for CU*Answers University Week!

Get Registered for CU*Answers University Week!

CU*Answers University Week is coming January 21 – January 24!  Register for our most timely and relevant courses condensed into one week – each course is FREE to attend!   Tuesday, January 21 10:30 AM – 12:00 PM ET Member Services: Inquiry and Phone Operator Register for web conference Register for classroom session   3:00… Read more »

Jan 14, 2020

Hit the Ground Running in 2020 with Analytics Booth!

Hit the Ground Running in 2020 with Analytics Booth!

Elevate your operations in 2020 and impress your board with enhanced reporting and trending metrics powered by Analytics Booth! Enjoy hundreds of operational trend lines and organizational insights accessible anywhere you have an internet connection.  Stop waiting for the end of the month to review your performance – enjoy daily insights at 24 hour intervals,… Read more »

Jan 14, 2020