Nominations Period Closed – 2022 CU*Answers Election

Nominations Period Closed – 2022 CU*Answers Election

Per our Board Member handbook, this is official notification that the period for receiving nominations to fill seats on the CU*Answers Board of Directors has closed as of March 31, 2022.  The CU*Answers Board of Directors met to set the final ballot for this year’s election. Ballots will be sent electronically to all owners during… Read more »

Mar 31, 2022

Partnership Changes Coming to Managed Technology Services

Partnership Changes Coming to Managed Technology Services

THIS POST APPLIES TO CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL. Dear clients – for the past several years we have worked closely with CU*Northwest to deliver leading-edge managed technology services to their credit union community.  Through this partnership, you have been able to leverage the proven technology management practices of CU*Answers Network Services (CNS)… Read more »

Mar 31, 2022

Don’t Miss Out: Register for Asterisk Intelligence Week at CU*Answers

Don’t Miss Out: Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for several educational events in April!  Between Monday, April 25th and Wednesday, April 27th, we will be hosting on-site training.  Then, on Thursday, April 28th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »

Mar 31, 2022

What are My Members’ Remote Banking Habits?

What are My Members’ Remote Banking Habits?

Deciding how to meet your members’ needs remotely can be tricky.  Without thorough analysis, you may end up utilizing risky and ineffective tactics.  Join Keegan Daniel, VP of Professional Services with Asterisk Intelligence and Kristian Daniel, VP of MTG, Sales & Business Development as they discuss how to turn data into actionable insights.  Your credit… Read more »

Mar 30, 2022

Learn How You can Participate in the Post-Release Validation Process

Learn How You can Participate in the Post-Release Validation Process

Post-Release Validation (PRV) engages credit unions to participate in the validation process for software changes that are released to the network – for both major releases and as-needed projects.  PRV keeps communication channels open between CU*Answers and our credit unions, encouraging participation in the verification process – this includes live environments, as we can verify… Read more »

Mar 30, 2022

Pull Up a Seat for a Learning Café Session

Pull Up a Seat for a Learning Café Session

Account-to-Account (A2A) transfers allow transfers between credit union accounts and accounts at other institutions.  Members can initiate transfers from It’s Me 247 online banking or credit union employees can use CU*BASE Phone Operator.  During this session, our Account Executives will detail the configuration of A2A transfers, making it an ideal course for credit unions who… Read more »

Mar 29, 2022

Get to Know the Innovation Center Team – Meet Nick Gowey

Get to Know the Innovation Center Team – Meet Nick Gowey

Allow me to introduce myself: my name is Nick Gowey and I am the Western Regional Sales Representative for CU*Answers.  Out west, I look for opportunities to build relationships with credit unions, join other team members working onsite with our new credit union partners, attend various industry events and help facilitate events at the Las… Read more »

Mar 29, 2022

[The Pulse] Item Processing Services 2022 Recovery Test: Report Now Available

[The Pulse] Item Processing Services 2022 Recovery Test: Report Now Available

Item Processing Services 2022 Recovery Test: Report Now Available   For those credit unions who currently use CU*Answers for Electronic Check Processing (ECP), this report is for you.  During the week of March 7th, 2022, teams at CU*Answers completed the annual recovery test by restoring the CheckLogic environment and performing daily check processing operations from… Read more »

Mar 29, 2022