Members have the ability to access their tax statements online via It’s Me 247, just like they do with regular member statements. The CU*Answers Imaging Solutions team can put your member forms online, as well as make them available to staff in CU*BASE.
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The next HA rollover is scheduled for the morning of Sunday, March 8.
Show Your Members the Love with the It’s Me 247 Video Customization Service
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We can customize an existing It’s Me 247 video or create a new video from scratch!
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Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. This month, we are spotlighting the Xtension Call Center team! Look for our spotlight webinar on the Call Center… Read more »
AuditLink is growing, expanding into new services and product offerings, and doing business with credit unions and CUSOs around the country. To better communicate with our clients and the marketplace, and to make it easier to find the quality products and services you’ve come to expect from AuditLink, we’re unveiling a new and improved website…. Read more »
Need a quick way to show members how to subscribe to eNotices and eAlerts in It’s Me 247 Online Banking? Refer them to this new video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
ATTENTION CFOs Network with your industry peers! Join other finance leaders and discuss the tools and network solutions available to CFOs, and learn more about what drives development here at CU*Answers. A change of form to this year’s event! In previous years, we have paired a half-day CFO Roundtable with a half-day meeting of the… Read more »
Starting tomorrow, February 6, the CU*Answers phone system will direct client calls through a new menu. This new phone system will list a series of phone extensions that can be selected to connect with various departments. Examples of the new directory options include: Press 1 to be directed to Client Services Press 2 to be… Read more »
Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. This month, we are spotlighting the Xtension Call Center team! Look for our spotlight webinar on the Call Center… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Configuration Changes for iSweep Microsoft has released the an update that no longer allows a user to connect to a remote share by using guest credentials by default, even if the remote server requests guest credentials. CU*Answers Network Services has determined that this update causes Windows 10 workstations to… Read more »
Is your credit union looking for a more effective way to let members know about your products and services? Does your marketing plan include professional outbound calls as part of your growth strategy? Our team of call center professionals are trained in a multi-faceted member service approach ensuring consistency, professionalism and long-term growth. By utilizing the… Read more »
Traditional advertising still has a place in today’s marketing environment, but chances are that many consumers may not hear your radio commercial or see your television ad. That’s where digital opportunities come into play! OLLE is the easiest way for you to turn your Facebook fans and Twitter followers into new members, and even new… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the January 2018 edition of the CU*BASE Monthly Monitor Recap! January 2018 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software… Read more »
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The next HA rollover is scheduled for the morning of Sunday, March 8.
Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247 Mobile Web. Learn More
Visit the Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
