CU*Answers

1 Day, 2 Great Events

Join Us for the 2021 Accounting Top Priorities Focus Group and CFO Hot Topics!
CFOs and Accounting Leaders: join your peers for a discussion of network solutions available to you as accounting professionals and learn what drives development at CU*Answers. Join us for the following virtual-only events on Friday April 30, 2021 and help us shape the solutions being developed by our CUSO!

Asterisk Intelligence Week

Come to CU*Answers or sign up for the free webinars we’re holding in the Asterisk Intelligence Week event!

For people who analyze data or manage data, this educational event offers sessions to expand skills and discuss strategies to prove the value of data.

Event Details

Sign up for the May Cooperative Campaign

Promote your credit union’s home loan options with this fun seasonal banner. Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC), will work with you to execute the campaign to different channels including your Online Banking Community page (OBC), MAP site, and mobile app for member engagement.

“It’s Me 247” iPay Bill Pay

CU*Answers and iPay, have partnered to provide a fully integrated and “native” online banking bill pay experience to client credit unions and their members. Your members can easily enroll online and perform a variety of services, including adding payees and approving payments in a matter of minutes, without leaving It’s Me 247 online banking.

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Save the Date

Mark your calendars for the 2021 CU*Answers Leadership Conference from June 15-17. We are planning for an in-person event and would love to see you. Watch your Client News emails for registration information in early April. Discover More!

2019-2020 CU*Answers Report to Owners

For 50 years, CU*Answers has been driven to be a forward-thinking organization, always pushing toward the next thing we should be doing, the next horizon, the next challenge to overcome, the next opportunity to harvest. Looking backwards too… Read the Report to Owners

Expand Your Loan Portfolio with 1-Click Loans!

1-Click Credit Card Loans bring a new approach to how your credit union can promote loans to members, by pre-approving members without an application, credit pull, or underwriting. Your credit union can build a list of members who qualify for the product based on your institution’s guidelines. Members who qualify will then see an offer in online banking that they can accept at any time!

Ready to sign up for 1-Click Loans? Click below to visit the store!
Visit the Store Today!

Paywatch is Now FREE to Payveris Bill Pay Clients!

Attention credit unions using Payveris Bill Pay: we have GREAT news! Paywatch (Payveris Fraud Prevention Solution) is now FREE!

Not yet using Paywatch? Contact SettleMINT EFT and one of our team members will be happy to work with you to set up Paywatch and create a solution that will help protect both you and your members from fraudsters!

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Kick Off the New Year with Analytics Booth!

Take on the new year with enhanced operational reporting and improved trending abilities – impress your board with insights powered by Analytics Booth!

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Find Members Who Receive Unemployment Deposits that You Can Track and Assist!

Unemployment claims are at a historic level across our country and you need to know details of the impact on your membership. Find these members – You can know who is dealing with financial disruption and needs connection to resources.

Learn How

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Kick Off the New Year with Analytics Booth!

Take on the new year with enhanced operational reporting and improved trending abilities – impress your board with insights powered by Analytics Booth!

Learn More

Owner’s Voice – Vote Now!

CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!

Paywatch is Now FREE to Payveris Bill Pay Clients!

Attention credit unions using Payveris Bill Pay: we have GREAT news! Paywatch (Payveris Fraud Prevention Solution) is now FREE!

Learn More

Sign up for the April Cooperative Campaign!

Sign up by March 18th, 2019 Social media is a great way to reach members and prospective members for your credit union. With so many people on sites like Facebook and Instagram it’s a quick and easy way to reach a large amount of people in a simple way. Various CU*Answers teams, including Marketing, Web… Read more »

Mar 1, 2019

Don’t Miss the Deadline – Help Us Design the Next Generation of Teller Platforms

As introduced during the 2018 Leadership Conference, CU*Answers wants to work with credit union leaders to design the next generation of teller tools! The evolution of credit union tactics for lobby services requires us to look beyond a single teller system – our goal is to develop three distinct teller platforms, each with independent approaches:… Read more »

Feb 28, 2019

Sign Up for the 2nd Quarter Contest: Mobile Web Banking

Sign up now for the Mobile Web Banking Contest! Sign up by March 18, 2019 What are contests? CU*Answers Marketing Contests are run quarterly for two consecutive months and have a full electronic collateral package available. Each quarter CU*Answers provides one prize up to $500, giving your credit union a chance to have a winning… Read more »

Feb 27, 2019

A Note From the Help Desk: Firewall Management System Maintenance

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Firewall Management System Maintenance What Are We Doing? We will be performing maintenance on our firewall management system (https://sgms.cuanswers.com). When Are We Doing This? We will be performing maintenance from 6:00 PM to 7:00 PM ET on Thursday, February 28. Why Are We Doing It? We are performing this… Read more »

Feb 27, 2019

Take a Look at Xtend’s March Webinars!

Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, March 5 2:00 PM – 2:30 PM ET Contact Center Service – Stengthen Relationships One Conversation at… Read more »

Feb 26, 2019

Join the Beta Pool and Earn a CollabRebate!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Earn a $3,000 CollabRebate for Testing New CU*BASE Tools and Features Coming with the 19.05 Release! Learn more about enhancements coming with the 19.05 release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward on your CU*Answers invoice. To… Read more »

Feb 25, 2019

Video of the Week: Setting Up an eBill

Setting Up an eBill in It’s Me 247 Bill Pay Need a quick way to show members how to set up an eBill in It’s Me 247 Bill Pay? Refer them to this video, which has been viewed 4,776 times! Play Video Check out our entire collection of video tutorials in the Show Me the… Read more »

Feb 25, 2019

Pull Up a Seat for a Learning Café Session

Here comes another Learning Café session! Join Kyle Karnes, Account Executive Team Lead for Imaging Solutions, as he discusses some of the opportunities Imaging Solutions can present to your credit union. Learn how to leverage Smart Links to improve your workflow and streamline your forms process with the help of Enhanced Online Vault. Thursday, March… Read more »

Feb 25, 2019

There’s Still Time to Sign Up for This Week’s Webinars!

Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, February 26 2:00 PM – 2:30 PM ET 7 Things Your Digital Signage Strategy Might Be Missing… Read more »

Feb 25, 2019

Don’t Forget, the AB_19.02 Analytics Booth Release Arrives Monday!

Coming to Analytics Booth Subscribers Monday, February 25 The Asterisk Intelligence Team is excited to present the first of many web-view dashboards, Power Lines, brand new accrual dashboards, and integration from CU*BASE to Analytics Booth. Check it out! View the Release Summary Learn More About the Analytics Booth Release Join the Asterisk Intelligence Team for… Read more »

Feb 22, 2019