Join Us for CEO Strategies 2024!

Mark your calendars for CEO Strategies 2024!  This year’s event will take place Monday, October 21st to Wednesday, October 23rd at the Hyatt Regency in Salt Lake City, Utah. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. This… Read more »

Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for several educational events in September!  Between Monday, September 16th and Wednesday, September 18th, we will be hosting on-site training in Grand Rapids, Michigan.  Then, on Thursday, September 19th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing… Read more »

Don’t Forget! Complete Your IBM i Access Upgrades by 9/1/2024

It’s time to upgrade IBM i Access (used for print sessions) to 1.1.9.4! Your IT staff can download the latest version and perform these upgrades today. Please note that this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to… Read more »

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these… Read more »

Join Us for a FREE Education Express Webinar!

Thursday, August 22nd 2:30 PM – 3:00 PM ET This Month’s Focus 1Click Offers Join Ashley Melder, VP of Professional Services with Lender*VP and Tom Heidenga, Lending Integrations Coordinator, for an upcoming Education Express session. Ashley and Tom will lead a discussion on 1Click Offers, detailing the different types of offers that are currently available…. Read more »

Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for several educational events in September!  Between Monday, September 16th and Wednesday, September 18th, we will be hosting on-site training in Grand Rapids, Michigan.  Then, on Thursday, September 19th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing… Read more »

Recommendations from Lender*VP – Document Retention for Denied Applications

What is your credit union’s current retention plan for documents relating to denied applications?  Lender*VP has recommendations for your credit union, as detailed below. Lender*VP recommends that any/all relevant documentation and information that is used to deny loan applications should be saved by your credit union for a period of at least 25 months.  Relevant… Read more »