In Case You Missed It – Late January 2024

Take a look back at some important topics from the second half of January 2024:

Activate LoanPay Xpress Now in Online Banking/Mobile App!

Register for Asterisk Intelligence Week at CU*Answers

Tax Statements in Online Banking – Providing Convenience for Your Members!

Important Details for Issue Currently Affecting Escrow Analysis Forms

Create and Maintain Your Own MOP Sites with MOP Manager

BizLink 247 – Designed for the Unique Needs of Business Members

Updated Deployment Plan for IBM i Access Upgrades – Complete Yours by 5/1/2024

Join CU*Answers and SavvyMoney to Learn About Robust Credit Score Solutions that can Help Bolster Customer Relationships!

Have You Heard About CU Info?

ATTENTION: Be Aware of Changes to Email Delivery Beginning February 1st, 2024

Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile

[The Pulse] 2024 Business Continuity Plan Now Available

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

Join Us for a FREE Education Express Webinar!

Need Assistance from Network Services? Submit a Request via ConnectWise!

[The Pulse] Item Processing Services 2024 Disaster Recovery Test: Report Now Available

[The Pulse] Item Processing Services 2024 Disaster Recovery Test: Report Now Available

Item Processing Services 2024 Disaster Recovery Test: Report Now Available   For those credit unions who currently use CU*Answers for Electronic Check Processing (ECP), this report is for you. During the week of April 22nd, 2024, teams at CU*Answers completed the annual recovery test by restoring the CheckLogic environment and performing daily check processing operations… Read more »

May 8, 2024

Full Service Cards for FIS Moving to Payments One – Schedule Your Project Today

Full Service Cards for FIS Moving to Payments One – Schedule Your Project Today

Attention Credit Unions using FIS TBS Platform for Full-Service Credit Card Processing We have been informed that FIS is moving all of their full-service (Off Trial Balance) credit cards from the TBS platform to the Payments One platform, and that they have given the majority of our mutual credit unions a conversion date of July… Read more »

May 7, 2024

CU*Answers and InvestiFi Invite You to Learn About Investment Options for Members via Online Banking

CU*Answers and InvestiFi Invite You to Learn About Investment Options for Members via Online Banking

Seamlessly integrated into your digital banking platform, InvestiFi empowers members with the freedom to buy, sell and hold investments.  With InvestiFi, your credit union can help members build a financially secure future while keeping their membership and assets within your financial institution. CU*Answers and InvestiFi will be hosting a webinar where we will explore the… Read more »

May 7, 2024

Join Us for the 2024 Conversations on Pricing Event!

Join Us for the 2024 Conversations on Pricing Event!

Join us for the 2024 Conversations on Pricing event as we perform a 5-year study on the pricing models of our cooperative, outlining what we charge and why.  The 2024 event marks our 20th anniversary hosting this event, proving that CU*Answers is walking the talk alongside our owners and partners. Participation represents a unique challenge… Read more »

May 7, 2024

Arriving in May: Update to Monthly CC Earning Files from FIS for Reward Points

Arriving in May: Update to Monthly CC Earning Files from FIS for Reward Points

Attention credit unions that use credit card processing with FIS If your credit union utilizes inhouse/gateway FIS rewards program and has a reward file sent to CU*Answers so points can be printed on member’s credit card statements, please be aware that the file format from FIS will be updated beginning in May.  Following this update,… Read more »

May 6, 2024

Conversations on Cybersecurity: Vendor Management and Cybersecurity

Conversations on Cybersecurity: Vendor Management and Cybersecurity

Join AdvantageCIO for a Conversation on Cybersecurity!  We invite you to connect with other credit unions, share strategies and best practices that support your financial institution’s cybersecurity presence. Have you ever wondered how Vendor Management and Cybersecurity intersect? Join Matt Sawtell, Jim Lawrence, and AJ Schalk to learn how these areas of focus are coming… Read more »

May 6, 2024