Xtend Shared Branching Contacts & Forms Have Moved!

Xtend Shared Branching forms have a new home!

All forms and Xtend Shared Branching Policies and Procedures are now found on the CU*BASE Alerts page.

Forms on alerts page:

  1. Contact information for Xtend Shared Branching locations
  2. Large dollar value form (YOU MUST SEND VIA SECURE CHANNEL)
  3. Teller Correction Form
  4. Check hold flow chart
  5. Dispute form

Please be sure to remove any previous bookmarks or hyperlinks for the old forms located on xtendcu.com.

REMINDER – All forms containing sensitive information, especially the Large Dollar Form, should be sent via a secure channel (encrypted email/ZIX).

2023 ACH Audit Now Available

2023 ACH Audit Now Available

CU*Answers has completed its ACH Audit for Fiscal Year 2023.  The report can be downloaded from our Due Diligence site by clicking here. As a reminder, the CU*Answers Due Diligence page is a central, convenient location for you and your auditors to request or download the information you need to meet your regulatory requirements.  In… Read more »

Sep 25, 2023

HA Rollback Completed – Report Coming Soon

HA Rollback Completed – Report Coming Soon

Originally scheduled for September 17th through September 24th, the CU*Answers HA Rollover event was shortened as detailed in the alert posted earlier this week.  As such, the Rollover event is now complete, and the HA Rollback scheduled for this coming Sunday is no longer necessary.  CU*BASE core processing is once again operating from the production… Read more »

Sep 22, 2023

Reminder: Payveris Has a New Name – Paymentus!

Reminder: Payveris Has a New Name – Paymentus!

As you may have read, Payveris was acquired by parent holding company Paymentus.  When Payveris was first acquired, they were referred to as “Payveris, a division of Paymentus” – however, they are now going to be referred to solely as Paymentus.  They have recently announced their efforts to update transmission files, documentation, and client onboarding… Read more »

Sep 22, 2023

Join Us for a Conversation on Bill Pay/P2P: Standalone P2P with Paymentus

Join Us for a Conversation on Bill Pay/P2P: Standalone P2P with Paymentus

SettleMINT EFT invites you to join us for a Conversation on Bill Pay/P2P!  During our upcoming session, we will host a conversation on Standalone P2P with Paymentus, a service which allows your members the freedom to pay anyone!  This service can be used in both It’s Me 247 online banking and mobile web banking. Register… Read more »

Sep 22, 2023

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users.  Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »

Sep 21, 2023