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News

Video of the Week: Using the Rate Inquiry Tool to View Share Dividend Rates

Using the Rate Inquiry Tool to View Share Dividend Rates

Need a quick way to show your staff how they can use the Rate Inquiry tool to find the latest dividend rates for share products?  Refer them to this video!

Play Video

Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Sep 18, 2023
Client NewsCU*AnswersCU*BASEonlineself-processingshow me the stepstrainingvideo

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AuditLink Invites You to Join a Conversation on Fraud!

AuditLink Invites You to Join a Conversation on Fraud!

Is fraud prevention a part of your organization’s ongoing conversation regarding your mission, your vision and your goals? Does your staff know the risks they are most likely to face or common traits of fraudsters? Join AuditLink for an open forum discussion on fraud prevention, fraud detection, emerging risks, current issues, best practices and more. We invite… Read more »

AuditLinkClient NewsConversations OnCU*Answers
Nov 26, 2025

Reminder: It’s Time to Make Your 2026 MACO Decisions!

Reminder: It’s Time to Make Your 2026 MACO Decisions!

As we move into the 2026 calendar year with MACO, we are asking our credit unions to select their order options. Please note that the 2026 prepay cost for MACO is $2.00/user. Your credit union can select if you would rather: Prepay for a set number of licenses for the 2026 calendar year True-up at… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Nov 26, 2025

A Note from Cards and Payments: iPay GiftPay Feature Retiring 12/31/25

A Note from Cards and Payments: iPay GiftPay Feature Retiring 12/31/25

Attention Credit Unions Using Jack Henry Services Jack Henry has informed us that they will be retiring the iPay GiftPay feature effective December 31st, 2025. A banner has been added to the GiftPay screen to notify users that this functionality is being discontinued. If you have any members still utilizing this service, we recommend that… Read more »

Cards & PaymentsClient NewsCU*Answers
Nov 25, 2025

Video Now Available: 2025 Year-End Processing Guide Review

Video Now Available: 2025 Year-End Processing Guide Review

If you missed our Year-End Training sessions, a video recording is now available for your convenience! We encourage you to follow along as the Education team details important tasks and deadlines for your credit union as we head into year-end. This video also highlights new items for 2025. Remember – these deadlines are critical to the… Read more »

Client NewsCU*AnswersEducation
Nov 25, 2025

2025 Changes to Taxes on Car Loans – Eligibility Criteria & Updates from the IRS

2025 Changes to Taxes on Car Loans – Eligibility Criteria & Updates from the IRS

We previously sent announcements regarding the One Big Beautiful Bill Act and the provision “No Tax on Car Loan Interest” paid by borrowers. Eligibility criteria can be reviewed on the IRS website. Additionally, having received information from the IRS, we can now share the following details on what these changes will mean for your organization…. Read more »

Client NewsCU*Answers
Nov 25, 2025

Check Out the New Resources Featured in this Edition of Documentation Digest!

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share… Read more »

Client NewsCU*Answers
Nov 25, 2025

Two for Tuesday with CEO Geoff Johnson – 11/25/2025

Two for Tuesday with CEO Geoff Johnson – 11/25/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.  

Client NewsCU*AnswersLeadershipTwo for Tuesdays
Nov 20, 2025

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Our contests are FREE to participate in, with the option to buy a prize and guarantee a winner from your credit union. Our Cooperative Campaign bundle is on sale, but only… Read more »

Client NewsCU*AnswersMarketing
Nov 24, 2025

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team?  Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »

Client NewsCU*AnswersLender*VPXtend
Nov 24, 2025

Review Your Patronage Dividend/Bonus Configurations with Help from Earnings Edge

Review Your Patronage Dividend/Bonus Configurations with Help from Earnings Edge

Is your credit union offering Patronage/Bonus Dividends? Each year your credit union is profitable, you will have the option of allocating dividends to your owners. The Patronage Dividend/Bonus options allow you to reward members who benefit the credit union in proportion to their transactional behaviors with you. If you’d like to review your current configurations,… Read more »

Client NewsCU*AnswersEarnings Edge
Nov 24, 2025

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Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Dive into Administrator Features Available in TLC

Dive into Administrator Features Available in TLC

If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. Click the button below to register today! Register Today

Take Advantage of the NEW 1Click Autopilot Program!

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you!  Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

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GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
25.12  Dec. 7, 2025 (Sunday)
Self Processing CUs
25.12  

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Get Ready for the Next Collections Roundtable

Get Ready for the Next Collections Roundtable

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. This quarter’s roundtable session will be hosted virtually. Click the button below to register now! Register Now

Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Take a Look at the CU*Answers University Courses for December!

Take a Look at the CU*Answers University Courses for December!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in December! Learn More

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