• Support
  • Contact
  • Shop
CU*Answers
Menu
  • Products
    • Core Software
      • CBX: Your Core Software
      • CU*BASE GOLD
      • Custom Training Edition (CTE)
      • For CUSOs, CDFIs & Retail
        • Servicer Edition
    • Member Self-Service
      • It’s Me 247 Online Banking
      • It’s Me 247 Text Banking
      • It’s Me 247 Mobile App
      • It’s Me 247 Bill Pay
      • CU*Talk
      • Membership Opening
    • Imaging Solutions
      • In-House Imaging Strategy
      • Online Imaging Strategy
    • Cooperative Initiatives
      • We are a Cooperative, Just like You
      • Analytics Booth
      • Board Sites
      • PolicySwap
      • CUATV
    • Shop – Order online at the CU*Answers Store
    • IRSC – Internet Retailer Support Center
    • In the Kitchen – We’re always cooking up new ideas here in the CU*Answers Kitchen
    • We Have What CUs Need – Solutions to help a credit union be a credit union
    • Close
  • Solutions
    • Accounting – Accounting and Financial Resources
    • AdvantageCIO – Strategic Technology Consulting
    • Asterisk Intelligence – Data Analytics and Data Warehousing
    • AuditLink – Audit and Compliance
    • BizLink – Integrated Business Solutions
    • Business Continuity – Disaster Recovery and Incident Response
    • Cards & Payments – One stop for Bill Pay and ATM/Debit/Credit/Instant Issue Cards
    • CMS – CU*Answers Management Services
    • Client Services & Education – CU*BASE Support and Training
    • Conversions – Smooth transitions to CU*BASE
    • Custom Services – A Strategy for Building Custom Software with CU*Answers
    • Earnings Edge – Tools to Improve Your Operations
    • Hospitality – Use our Facilities for Your Next Meeting
    • Human Resources – Success Through People
    • Imaging Solutions – Document Imaging Strategies
    • Internet Retailer
      Support Center
      – Online Retailing 2.0
    • Just Turn It On – Let Us Show You How
    • Lender*VP – Lending Experience, Management and Tools
    • Marketing – Market to your members
    • Network Services – Your IT Services and Support
    • OpsEngine – Expert skills, cutting edge tools, and professional services
    • Programming – Building the Core Foundation for Our Future
    • Sales – Your Partner in Business
    • Solutions Contact Center – High quality member support and interaction
    • Web Services – Online Marketing and Web Presence
    • Close
  • Resources
    • Client News – Up to Date News and Information
      • In the Kitchen
      • System Availability
      • Owner’s View
    • CU*Answers University – Offering classroom & webinar sessions
      • 2025 Education Catalog
      • Training Resources
      • Bedrock Community Credit Union
      • Custom Training Edition (CTE)
      • Register for Upcoming Events
      • Training Evaluation Form
    • References & Help – Direct access to information you need
      • Updates & Info for Your CBX Transition
      • AnswerBook
      • Online/Mobile Banking Reference Materials
      • It’s Me 247 User Help
      • CU*BASE Reference Materials
      • CU*BASE Online Help
      • Show Me The Steps Online Help
      • Owner’s View
    • Documentation – Prepare for the latest release
      • Release Summaries
      • Release Planning
      • Pricing Guides
      • My Favorite Dashboards & Reports
      • Release of Credit Union Member Information
    • Get Involved – Get involved with your cooperative
      • Jump In the Beta Pool
      • Submit An Idea
      • Join a Conversations on… Group
      • CU*Answers Mentorship Program
    • Videos – Training videos and video customization
      • It’s Me 247 How-To Video Series
      • OnDemand
      • Video Customization
    • Cybersecurity Resources – Cybersecurity Resource Center
    • Owner’s View – Track Project Status
    • Close
  • Events
    • Leadership Conference
      • 2025 – Setting the Waypoint
      • 2024 – Blazing the Trail
      • 2023 – Setting a Base Camp for our Future
      • 2022 – Our Next Adventure
      • 2021 – Experienced, Energized, Engaged
    • CEO Strategies
      • CEO Strategies Week 2025
      • CEO Strategies Week 2024
      • CEO Strategies Week 2023
      • CEO Strategies Week 2022
      • CEO Strategies Week 2021
    • Boot Camps
      • Network Services Boot Camp (2025)
      • CUSO Technology User Group (2026)
    • Conversations on… – Join a Conversations on… Group
      • Conversations on Pricing
      • Conversations on Education
      • Conversations on Fraud
      • Find My Conversations On… Group
    • We Have What CUs Need – We have what a credit union needs to be a credit union.
    • CU*Answers Scholarship – CU*Answers is committed to “walk the talk.”
    • CU*Answers Awards – Achievements in our CUSO
    • CU*Answers University – Both classroom and webinar offerings to continue your education
    • Close
  • Shop
  • About
    • On The Inside
      • Board of Directors
      • Leadership
      • Report To Owners
      • Business Plan
      • Applications for Associate Board Members
    • Learn About CU*Answers
      • We are a Cooperative, Just like You
      • Join Our Team
      • History
      • In the News
    • A Guided Tour of CU*Answers
      • History
      • CUSO Model
      • CU*BASE Software
      • Member Focus
      • Self Service Product Line
      • Education and Support
      • Marketing
      • Valued Partners
      • Leadership
      • More Information
    • Other
      • Tradeshow Schedule
      • Network of Credit Unions
      • Partners
      • A Vendor’s Guide to CU*Answers
      • Non-Disclosure Policy & Agreements
      • Due Diligence Materials
      • Contact
    • We’re Hiring! – Checkout these exciting careers at CU*Answers!
    • Report To Owners – Biennial financial report and a recommitment to the principles that drive our CUSO
    • We’re a Cooperative – CU*Answers is a CUSO and a Cooperative, and we’ve been living the cooperative spirit for years.
    • Due Diligence Materials – “one stop shop” is to simplify your vendor due diligence needs
    • Close

News

Video of the Week: Using the Rate Inquiry Tool to View Share Dividend Rates

Using the Rate Inquiry Tool to View Share Dividend Rates

Need a quick way to show your staff how they can use the Rate Inquiry tool to find the latest dividend rates for share products?  Refer them to this video!

Play Video

Check out our entire collection of video tutorials in the Show Me the Steps Video Library!

Sep 18, 2023
Client NewsCU*AnswersCU*BASEonlineself-processingshow me the stepstrainingvideo

Related News

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

New for 2026: The CU*Answers Quarterly Contests & Cooperative Campaigns

The CU*Answers Quarterly Contests and Cooperative Campaigns are Ready for 2026! You can place orders now for the 2026 Quarterly Contests and Cooperative Campaigns. Our contests are FREE to participate in, with the option to buy a prize and guarantee a winner from your credit union. Our Cooperative Campaign bundle is on sale, but only… Read more »

Client NewsCU*AnswersMarketing
Nov 4, 2025

Arriving January 1st: AuditLink Vendor Management Enhancements & Pricing Increase

Arriving January 1st: AuditLink Vendor Management Enhancements & Pricing Increase

AuditLink is excited to announce enhancements to our AuditLink Vendor Monitor platform coming January 1st, 2026. Credit unions will now have a “Vendor Vetting” option, which provides a workflow for completing due diligence on new potential vendors. This will include the ability to create a contract with the click of a button after you have… Read more »

AuditLinkClient NewsCU*Answers
Nov 4, 2025

Two for Tuesday with CEO Geoff Johnson – 11/04/2025

Two for Tuesday with CEO Geoff Johnson – 11/04/2025

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.  Watch the video below to hear Geoff’s insight on this week’s topics.  

Client NewsCU*AnswersLeadershipTwo for Tuesdays
Oct 29, 2025

October Owner’s View Monthly Recap

October Owner’s View Monthly Recap

Check out recent programming changes in the October 2025 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »

Client NewsCore SoftwareCU*AnswersDocumentationOwner's View
Nov 3, 2025

Learn All About the NEW Online Banking Unsecured Loan Application & Storefront

Learn All About the NEW Online Banking Unsecured Loan Application & Storefront

The Lender*VP and IRSC teams invite you to join us for one of two upcoming webinars, as we dive into the NEW online banking Unsecured Loan Application and Storefront! We will demo the app and walk you through the process of setting it up in CU*Publisher! Share these event details with your lending and marketing teams –… Read more »

Client NewsCU*AnswersInternet Retailer Support CenterLender*VP
Nov 3, 2025

Join Us for a Conversation On Plastics – Card Portfolio Analysis Discussion

Join Us for a Conversation On Plastics – Card Portfolio Analysis Discussion

From fraud mitigation to mandates, batch maintenance to digital issuance, vendor consolidations, and everywhere in between, Conversations on Plastics is another avenue that allows CU*Answers Cards and Payments to explore the complex and exciting world of ATM, debit, and credit cards! Our upcoming session will focus on the in-depth analysis of an organization’s card portfolio,… Read more »

Cards & PaymentsClient NewsConversations OnCU*Answers
Nov 3, 2025

In Case You Missed It – Late October 2025

In Case You Missed It – Late October 2025

Take a look back at some important topics from the second half of October 2025: Tips from Lender*VP: Recommendations for Credit Unions that Utilize 1Click Offers Introducing CU*Answers Custom Services Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions! Take a Look at the CU*Answers University Courses for November! Check Out… Read more »

Client NewsCU*Answers
Oct 31, 2025

Conversations On Education – Developing Onboarding Content for New Hire Training Plans

Conversations On Education – Developing Onboarding Content for New Hire Training Plans

Join us for a conversation on Education! Our upcoming session will focus on building and enhancing training plans for your financial institution’s new hires. Your hosts for this session will be Kasey Olchowski (Manager of Education), Lani Lowing (Education Specialist), and Monica Boguszewski (Education Specalist). We encourage CUSO educators to collaborate with other credit union professionals… Read more »

Client NewsConversations OnCU*AnswersEducation
Oct 30, 2025

Reminder: Action Required for FIS SSO Migration – December 19th Deadline

Reminder: Action Required for FIS SSO Migration – December 19th Deadline

Attention all FIS clients who use SSO (single sign-on) for eZCard/MyCardStatement FIS is requiring that all clients currently using SSOv3 (Single Sign-on Version 3) for eZCard/MyCardStatement perform a migration to SSOv4 (Single Sign-on Version 4). This will require development work by CU*Answers (FIS will not be covering the cost of this project). As such, credit… Read more »

Cards & PaymentsClient NewsCU*Answers
Oct 30, 2025

Check Out the New Resources Featured in this Edition of Documentation Digest!

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to… Read more »

Client NewsCU*Answers
Oct 30, 2025

More related in Category: **Home** Client News CU*Answers Or Tag: AnswerBook AnswerBook Digest Documentation Digest online resources self-processing video

 

In This Section

  • Home
  • Contact Form
  • Custom Project Expectations
  • Custom Services
  • Client News
Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Pull Up a Seat for a Learning Café Session

Pull Up a Seat for a Learning Café Session

Join our upcoming Learning Cafe to learn more about AuditLink Daily Log Management services and how AuditLink can help alleviate regulatory tasks for your credit union! Click the button below to register now.
Register Now

In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the last half of October 2025! View Topics

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
25.12  Dec. 7, 2025 (Sunday)
Self Processing CUs
25.12  

More about releases

Popular Posts

  • Resources

  • CBX: Your Core Software

  • Release Summaries

  • Solutions

  • CU*BASE Reference

  • Products

  • Events

  • Contact

  • Two for Tuesday with CEO Geoff Johnson – 10/21/2025

  • CBX Feedback

NACUSO Collaboration

Contact Us!

Contact Us!
We're Hiring!

Popular Client News

  • Take a Look at the CU*Answers University Courses for October!
  • Join CU*Answers and SavvyMoney to Learn All About Our Robust Credit Score Solutions!
  • Join Network Services for our October Boot Camp!
  • Take Advantage of the NEW 1Click Autopilot Program!
  • Ready for This Week’s CBX Challenge?
  • CU*BASE 25.10 Release Updates
  • In Case You Missed It – Early October 2025
  • See You Online for Today’s CBX Challenge!
  • Learn All About Using CBX Tools for Compliance with the Bank Secrecy Act
Take a Look at the CU*Answers University Courses for November!

Take a Look at the CU*Answers University Courses for November!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in November! Learn More

Sign up for CEO Strategies 2025

Sign up for CEO Strategies 2025

Registration is Open!
CEO Strategies returns November 4-5, 2025. Register now for this special event in Grand Rapids. Register Today!

Learn All About the NEW Online Banking Unsecured Loan Application & Storefront

Learn All About the NEW Online Banking Unsecured Loan Application & Storefront

The Lender*VP and IRSC teams invite you to join us for an upcoming webinar as we dive into the NEW online banking Unsecured Loan Application and Storefront! Click the button below to learn more and register. Learn More

We're Hiring!
Contact Us
http://www.cuanswers.com/
Copyright © 2002 - 2025 CU*Answers • Privacy Notice
CU*BASE® is a registered trademark of CU*Answers.

Related Sites:
DISCLAIMER:

This website and included materials are intended, but not promised or guaranteed to be current, complete, or up-to-date and should in no way be taken as an indication of future results. All information is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. In no event will CU*Answers, its related partnerships or corporations, or the partners, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information provided or for any consequential, special or similar damages, even if advised of the possibility of such damages.

Any views and opinions expressed on this web site are those of the authors and do not necessarily reflect the official policy or position of CU*Answers or any of its affiliates.

Through this website you are able to link to other websites which are not under our control. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

 
↑ Back to Top ↑