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News

Updated Message for Failed Online Banking Login Attempts

Beginning Tuesday, July 11, members will see an updated message in It’s Me 247 Online Banking if they attempt a login with invalid information in the username or password fields. Regardless of which information is incorrect, the message will now display “Login failed. Invalid username or password.” Previously, this message would indicate which piece of information was incorrect. While this is only one small layer of account security, overly specific error messages have been shown to aid potential bad actors; in an ever-changing security environment, more generic messages have become the standard. This update is to the message text only, with no changes to how members log in, or how staff can assist members who are having trouble logging in.

Jul 10, 2023
Client NewsCU*AnswersIt's Me 247onlineonline bankingself-processing

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The industry is abuzz about “instant payments” and the new RTP® and FedNow® Service payment rails, and we’re all learning as we go! Join us for another conversation about our projects around instant payments, including: FedNow® is live with Frankenmuth Credit Union! Learn about their experiences with this payment rail. We’ll provide updates on the Send and Request for… Read more »

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CUaxis Credit Unions: Join Us for Our September Education Series!

CUaxis Credit Unions: Join Us for Our September Education Series!

Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in September, where we will explore services and features available to your organization. These courses will be held between Monday, September 22nd and Friday, September 26th. Below is a list of all sessions we will be hosting during CUaxis University Week…. Read more »

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Pull Up a Seat for a Learning Café Session

Pull Up a Seat for a Learning Café Session

Join Amber Jecks, Earnings Edge Account Services Manager, for the latest Learning Cafe session! Amber will discuss tips and tricks related to Investment Processing, including a look at Investment Subsidiary topics in Show Me the Steps. Interested in learning more? Click the button below to register today! Wednesday, September 24 3:00 PM – 4:00 PM… Read more »

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Learn All About the New Auto Loan Application & Auto Loan Storefront

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The Lender*VP and IRSC teams invite you to join us for one of three upcoming webinars, as we dive into the NEW online banking Auto Loan Application and Auto Loan Storefront! We will share details on new features and functionality, including: Customization options Gathering more co-applicant/joint info Ability to gather more information about the collateral More options… Read more »

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Join Us for a Conversation on Imaging – CU*Forms Swap Event

Join Us for a Conversation on Imaging – CU*Forms Swap Event

Join CU*Answers Imaging Solutions for our very first CU*Forms Swap Event! We invite you to collaborate and chat about CU*Forms processes, and share your forms with other credit unions! Topics of discussion will include: What forms do you use for your processes? What forms providers does everyone use? Are there processes that your credit union has… Read more »

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Join the Lender*VP Team and the Xtend Mortgage Servicing Team for our upcoming webinar, as we highlight mortgage servicing solutions! We will discuss how our collaborative efforts can help relieve your credit union’s lending staff of ongoing duties related to the servicing of your mortgage portfolio. Our mortgage servicing solutions include the handling of your… Read more »

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1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

In Case You Missed It…

In Case You Missed It…

Take a look back at some important topics from the last half of July 2025! View Topics

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GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
25.10  Oct. 12, 2025 (Sunday)
Self Processing CUs
25.10  

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Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

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Lender*VP Invites You to Learn About REPAY Payment Solutions

REPAY is an innovative, full-service payment technology and processing provider for credit unions. Interested in learning more about REPAY as a solution for your members? Click the button below to register for our upcoming webinar! Register Today

Here Comes the Next Collections Roundtable!

Here Comes the Next Collections Roundtable!

Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Join us for the third session of the 2025 Collections Roundtable Series – for whichever session you’d like, or both! Click the button below to sign up today. Register Today

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