Best Practices for Your Email Upkeep: Handling Invalid Addresses

Following the issues that were encountered with email delivery and bounce-backs in late April, we’ve made some changes at CU*Answers relating to how we handle emails and similar methods of communication.  We have also gathered several AnswerBook topics that we want to share with clients, to better safeguard against delivery errors and bounce-backs.

What happens if your credit union has an invalid email address on file?  Are emails simply returned to the sender, or can this lead to Internet Service Providers blocking those addresses?  To learn more, click the button below and to view the AnswerBook topic.

Learn More

Stay tuned for additional emails on tips and recommendations for emails and communications!

Client News Moving to Third-Party Service: What You Need to Know

Client News Moving to Third-Party Service: What You Need to Know

As previously announced, Client News will be shifting to a third-party service, in order to be compliant with Google and Yahoo’s new email requirements.  Starting Wednesday, May 8th, Client News will be delivered through Constant Contact – these emails will still incorporate the same great content you’ve grown familiar with, delivered through a new channel…. Read more »

May 1, 2024

Join Us for the 2024 Conversations on Pricing Event!

Join Us for the 2024 Conversations on Pricing Event!

Join us for the 2024 Conversations on Pricing event as we perform a 5-year study on the pricing models of our cooperative, outlining what we charge and why.  The 2024 event marks our 20th anniversary hosting this event, proving that CU*Answers is walking the talk alongside our owners and partners. Participation represents a unique challenge… Read more »

May 1, 2024

Time to Vote in the 2024 Xtend Elections!

Time to Vote in the 2024 Xtend Elections!

ATTENTION XTEND STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 21, 2024! Ready to vote? Visit https://xtendcuso.simplyvoting.com and follow the instructions in your email. Watch your email today for your voting instructions (if necessary, you can change your vote during the Annual Stockholders Meeting on Tuesday, June 25). Click… Read more »

May 1, 2024

Time to Vote in the 2024 Elections!

Time to Vote in the 2024 Elections!

ATTENTION CU*ANSWERS STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 21, 2024!  Visit the CU*Answers Elections website elections.cuanswers.com. Ready to vote? Visit https://cuanswers.simplyvoting.com/ and follow the instructions in your email. Watch your email today for your voting instructions (if necessary, you can change your vote during the… Read more »

May 1, 2024

Join Us for the 9th Annual Conversations on Compliance Event!

Join Us for the 9th Annual Conversations on Compliance Event!

Join us for the 9th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI!  This year’s event will take place on Wednesday, May 15th, from 9:00 AM to 3:30 PM ET. The morning will consist of presentations by: Jim Vilker, CU*Answers AuditLink Advisor and Brian Knight,… Read more »

May 1, 2024