Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics:

  • My member’s loan was paid down to a zero balance, but the member still owed fines on the loan.  During end of day processing, this loan was closed before the fines were paid.  What could cause this to occur? Check out this UPDATED topic! (AB 4653)
  • On the Shared Branch Network Transactions (LSBNTRN) report I see “Credit Union not on File”.  What does this mean?  Learn more about this NEW topic! (AB 5260)
  • What Social Security Number (SSN) is used for tax reporting?  What should I do if I want to report under a different SSN than is primary, for example if the member that is primary on the account is deceased?  View the NEW topic for more details! (AB 5263)

There’s Still Time to Register for the AB_24.06 Analytics Booth Post-Release Training!

There’s Still Time to Register for the AB_24.06 Analytics Booth Post-Release Training!

As a reminder, the AB_24.06 Analytics Booth Release was deployed for Analytics Booth subscribers on Sunday, June 16th! This release includes exciting updates such as: New Trends Data Points Brand-New Ratios Feature Enhanced Alerts Capabilities And more! Want to dive into the full list of features included in the AB_24.06 Analytics Booth Release and learn more… Read more »

Jun 19, 2024

Vehicle Valuation Price Increase Arriving in October

Vehicle Valuation Price Increase Arriving in October

Attention CU*Answers clients: effective October 1st, 2024, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $55.00 per month to $60.50 per month, while valuation costs will increase from $0.22 per valuation to $0.24 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »

Jun 19, 2024