Submit An Idea

We take your ideas seriously

But we need you to, also. Submitting an idea form should not just be a whim you had while on the drive to work this morning. Making a change could affect everyone in the CU*Answers family. Some changes save you time, others drive your business. Make your case for why you need what you need.

View status for current projects

A way to start a dialogue

Remember the Idea Form is just that – communication of an idea. Like a suggestion box. It’s a method to ask for an enhancement or a new feature; maybe a new report.

What if you discover an issue that needs to be fixed? In that case, you want us to do more than consider an idea; you want the problem fixed. If you have an actual issue with how the software is working, report it to a CSR so a project sheet can be submitted if needed.

Reviewed by our CEO and design team

Remember that you are asking your CUSO to spend your and your colleagues’ money, so use the Idea Form to state your case. Address all aspects of the potential development: the level of importance, the effect it will have on all CU*Answers clients, the ripple effect on other systems, the improvements you expect and the benefits of the change.

Once you submit your Idea Form, you can expect a reply in about 6-8 weeks, at which point you will be asked to join in a back-and-forth dialogue with our team as we debate feasibility and techniques that might turn your idea into reality. Just remember that not all ideas can be adopted for development.

Fill out an Idea Form

To submit an Idea Form, log in to CU*BASE GOLD as usual. Click the “Network Links” button network links in the bottom-left corner of any screen or menu. Click on “Submit an Idea” then just follow the instructions. It’s easy!

Initiating a request for custom development

Sometimes your idea is more than just a suggestion, it’s a full-blown project, where your credit union is willing to pay for the custom development work to be prioritized and completed by our programming teams. Check out the Initiating a Special Project Request page for more details; we’d love to work with you on your custom project.

Developer's Help DeskBe sure to also check out the Developer’s Help Desk for more information about custom software development through our Design Studio process.

Visit the Developer’s Help Desk

Updated
July 12, 2019

CEO Strategies Week 2020 – Conference Materials Now Available!

CEO Strategies Week 2020 – Conference Materials Now Available!

The 2020 CEO Strategies Event was a rousing success!  We appreciate all of the CEOs who participated and helped us test a prototype of a new format we believe will become a foundation for future interactions.  We’re excited for the coming year and look forward to many more innovations in how our network will collaborate… Read more »

Nov 17, 2020

CU*BASE Favorites from Client Services and Education: Smart Operator – Daily Ops Log

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View a record of electronic activity that is posted to your member accounts on a day-to-day basis, including share drafts, ACH, ATM/Debit card transactions and settlements, and corporate drafts.  Smart Operator: Daily Ops Log can be used to verify that this critical activity is being handled as expected every day! For more information on CU*BASE… Read more »

Nov 17, 2020

Has Your Credit Union Taken Advantage of CU Publisher’s Self-Service Options?

Has Your Credit Union Taken Advantage of CU Publisher’s Self-Service Options?

Mobile Manager allows you to update advertisements, button links, content, and much more!  Your credit union can also view analytics on your mobile app including the number of downloads, popular times, as well as click rates of your homepage advertisements. CU Info allows you to make further updates to your mobile app!  This includes the… Read more »

Nov 17, 2020

Check Out the CU*BASE 20.11 Release Resource Companion

Check Out the CU*BASE 20.11 Release Resource Companion

The CU*BASE Release Resource Companion includes links to relevant resources and the latest updates to our core software, with brief summaries of each.  Follow the link below to review the 20.11 Release Resource Companion – inside you will find key items related to the 20.11 Release including: A new overview video for CD Secured Loan… Read more »

Nov 16, 2020