Submit An Idea

Collaborate, Invest, Invent

Engage with Us!

As a cooperative, our mission is to help our credit union clients and owners achieve their goals and dreams. One way we can do that is to ensure that the tools and solutions we are developing are moving in a direction that fits those goals and dreams. So your voice matters!

There are many ways to engage with us, from day-to-day interactions with our client support and professional services teams to the hundreds of education sessions we offer every year. But if you have a specific idea you’d like to suggest, here are your best avenues:

conversations on logoTaking focus groups to a new level! Join your peers and add your voice to conversations on credit union core disciplines, tools for members and employees, and the latest buzz.

Find a Conversations On… Group

Developer's Help DeskIf you’re ready to invest and want your project to be assured a place in the queue, check out the Developer’s Help Desk. We’d love to work with you on your custom project!

Learn More About the DHD

Idea FormsThis is our version of a suggestion box. Any employee, any idea, any time. If you think it’ll benefit members and the network, we want to hear your idea!

Learn How to Submit an Idea Form

What is an Idea Form?
Think suggestion box. A place to dream, and to engage others who might share your dream and be able to make it come true.
Just remember that like a suggestion box, it’s not a formal request for work to be done. We may not always be in a position to invest the resources in every idea that comes along, even if it’s a great one!
What if I’m willing to pay for this?
Is your idea more than just a suggestion, but a project where your credit union is willing to pay for the work to be prioritized? Check out the Initiating a Special Project Request page; we’d love to work with you on your custom project.
How long will it take to get a response?
Expect a reply in about 6-8 weeks. You’ll usually be asked to join in a dialogue with our team as we debate feasibility and techniques that might turn your idea into reality. Just remember that not all ideas can be adopted for development.
Something’s broken, I need help now!
Idea Forms are not for emergencies. If you’re experiencing issues with your data or a program isn’t working as warranted, use the AnswerBook or contact our Client Services & Education team directly.
I didn’t hear back yet. Can submissions be tracked?
Since this is a suggestion box, we do not have a formal tracking mechanism for ideas submitted through this channel. If you do not receive a response in 6-8 weeks, feel free to submit your idea again for another try!
How can I tell what you’re already working on?
To see what’s already in the queue, check out Owner’s View. To see what’s on the drawing board, check for a recipe in the Kitchen.
How do I submit an Idea Form?
Log in to CU*BASE GOLD as usual. Click the Network Links button Network Links along the bottom of any screen. Click on “Submit and Idea” then follow the instructions.
Updated
June 23, 2023

BizLink 247 – Designed for the Unique Needs of Business Members

BizLink 247 – Designed for the Unique Needs of Business Members

BizLink 247 is designed for the special needs of business members.  Alongside its companion PIB MLO, BizLink 247 allows business owners to have separate logins and individual permissions for each employee – these permissions can be granted either through CU*BASE (via a credit union employee) or PIB MLO (by the business owner/administrator). Once your order… Read more »

Mar 21, 2024

Join Lender*VP to Learn All About Mortgagebot!

Join Lender*VP to Learn All About Mortgagebot!

Have you heard about Mortgagebot?  Mortgagebot equips your credit union to take full advantage of online business potential, with a fluid and responsive web browser experience on all mobile devices, anytime and anywhere.  With onmi-channel solutions, your organization can maximize member interactions at your branches and via your call center.  Mortgagebot also simplifies the processes… Read more »

Mar 20, 2024

Activate LoanPay Xpress Now in Online Banking/Mobile App!

Activate LoanPay Xpress Now in Online Banking/Mobile App!

Activate LoanPay Xpress Now in Online Banking/Mobile App! For credit unions who currently offer LoanPay Xpress through Magic Wrighter, you now have the option to activate this as a module through online banking and your credit union mobile app, allowing members to make payments via credit/debit cards to their qualifying loans. Ready to begin the… Read more »

Mar 19, 2024

Business Check Deposits Made Easy with CheckLogic Biz SSO

Business Check Deposits Made Easy with CheckLogic Biz SSO

If your credit union has partnered with eDoc for their CheckLogic Biz offering and you have business members who use BizLink 247, your credit union can also offer business members a Single-Sign-On from BizLink 247 to the CheckLogic toolkit.  With this solution, your business members can easily access the software to scan in checks for… Read more »

Mar 19, 2024

Update to CU*Forms Arriving 3/24 – Join Our Webinar to Learn More!

Update to CU*Forms Arriving 3/24 – Join Our Webinar to Learn More!

Beginning Sunday, March 24th, CU*Forms will be receiving an update which will further enhance the way you serve your members.  Following this update, your credit union will have the ability to: Search for members using account number, SSN, and full name. Add reference or signing documents outside of templates to CU*Forms for signing. Request a… Read more »

Mar 19, 2024

CU Info Offers a Convenient Way to Update Your Credit Union’s Information!

CU Info Offers a Convenient Way to Update Your Credit Union’s Information!

CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Wouldn’t it be great to update hours instantly?  No more waiting or emailing thanks to CU Info, powered by CU*Publisher.  With CU Info, it’s your product on your schedule! What Info Can I Manage? In addition to managing the members of your CU*Publisher… Read more »

Mar 19, 2024