Resources

Updated
November 1, 2016

Client News

Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.

CU*Answers University

A Note From the VP of Education Happy birthday to CU*Answers! By now you’ve heard about how 2020 marks the 50th anniversary of our CUSO. In the spirit of the year-long celebration that’s being planned, the Education Team has worked very hard with our other teams to deliver you some really great education content in… Read more »

Documentation

Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.

Cybersecurity Resources

Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand.  As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »

Internet Retailer Support Center

The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!

Building the Factory!

CU*Answers wants our clients to be successful. Not only do we say it, but we’re walking the talk as well. Announcing, Building the Factory! This series of documents backs up our desire for your credit union to thrive and get the most out of your partnership with CU*Answers and the powerful toolset we provide. The… Read more »

Don’t Miss This Week’s Proving Data Strategies: Locating Lending Opportunities

Don’t Miss This Week’s Proving Data Strategies: Locating Lending Opportunities

Managing and responsibly growing our loan portfolios is one priority which most of us can relate on.  Looking internally at our existing membership for opportunities can often times yield the best ROI, driven by leveraging our existing relationship and established trust with the member, increased availability of historical financial performance of the member, and an… Read more »

Jul 28, 2020

CU*BASE Strategic Release Management – Meet Pete Winninger and Keegan Daniel

CU*BASE Strategic Release Management – Meet Pete Winninger and Keegan Daniel

Have you made CU*BASE Enhancements a part of your strategic plan?  With Strategic Release Management, you can empower your staff and equip your credit union executives with strategic approaches and meaningful ways to utilize new options associated with each major CU*BASE platform enhancement.  CU*BASE Strategic Release Management provides services relative to our most current software… Read more »

Jul 28, 2020

We’re Here When You Need Us – Meet David Damstra, VP of Marketing Services and Creative Director

We’re Here When You Need Us – Meet David Damstra, VP of Marketing Services and Creative Director

Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients.  We are committed to keeping our daily operations running smooth as usual, and are ready to assist with any questions or concerns you might have. Today we’re placing the spotlight on David Damstra, VP of Marketing Services and… Read more »

Jul 28, 2020

Developer’s Help Desk Team – The Power of the API

Developer’s Help Desk Team – The Power of the API

The Developer’s Help Desk (DHD) represents a new and exciting vision for how client software development projects are handled at CU*Answers!  DHD is uniquely targeted to facilitate the process by which clients design, build and manage custom projects in a new, innovative way. API development represents an important process to continually enhancing our flexibility in… Read more »

Jul 27, 2020

Don’t Miss Out: 50% Off the Implementation Fee for Abnormal Activity Monitoring for New Users!

Don’t Miss Out: 50% Off the Implementation Fee for Abnormal Activity Monitoring for New Users!

A powerful addition to the CU*BASE platform, the abnormal activity monitoring tool is designed specifically to help your team uncover high-risk member activity.  Looking to respond to growing trends in fraud, identity theft or elderly abuse?  This tool will help you sift through transaction activity from every origin on the system in seconds and will… Read more »

Jul 27, 2020