Resources

Updated
November 1, 2016

Client News

Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.

CU*Answers University

A Note From the VP of Education It looks like 2021 is going to be another very full year of education! You’ll see some changes to this year’s catalog and the offerings available to your teams. Our Imaging Solutions Team is now offering their course 11.02 Working with Your Members Remotely once per quarter. We… Read more »

Documentation

Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.

Cybersecurity Resources

Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand.  As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »

Internet Retailer Support Center

The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!

Building the Factory!

CU*Answers wants our clients to be successful. Not only do we say it, but we’re walking the talk as well. Announcing, Building the Factory! This series of documents backs up our desire for your credit union to thrive and get the most out of your partnership with CU*Answers and the powerful toolset we provide. The… Read more »

Here comes the next Collections Roundtable!

Here comes the next Collections Roundtable!

Pull Up a Chair, the Roundtable is Waiting! Join us for the FREE Collections Roundtable, an open forum discussion on collections laws, internal procedures, and CU*BASE processes.  Join us for the second session of the 2021 Collections Roundtable Series – for whichever session you’d like, or both! Wednesday, June 9 Morning Session: 9:30 AM – 12:00… Read more »

May 19, 2021

Join the Asterisk Intelligence Team for a Release Review!

Join the Asterisk Intelligence Team for a Release Review!

Asterisk Intelligence Release Review: Data Strategies Join the CU*Answers Asterisk Intelligence Team for a review of their favorite changes and new tools implemented with the 21.05 CU*BASE release.  They will discuss new dashboards, feature enhancements and database changes from this release.  Hear firsthand how certain features can be integrated into your operations and help to… Read more »

May 19, 2021

There’s Still Time to Register for the 2021 CU*Answers Leadership Conference

There’s Still Time to Register for the 2021 CU*Answers Leadership Conference

Register for the 2021 CU*Answers Leadership Conference!  Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next.  We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our… Read more »

May 19, 2021

A Note From the Help Desk: SonicWall Global Management System Maintenance

A Note From the Help Desk: SonicWall Global Management System Maintenance

ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? We will be upgrading the SonicWall Global Management System (SGMS). Why Are We Doing This? This is a maintenance release that contains bug fixes and will keep us current with vendor support. When Are We Doing This? This upgrade will… Read more »

May 17, 2021

Join Xtend for the 2021 Leadership Conference!

Join Xtend for the 2021 Leadership Conference!

Announcing the 2021 Xtend Leadership Conference!  We invite you to join us for a discussion on the CUSO’s performance over the past year and to take a look at where we plan to take ourselves next.  Connect with your peers for an energizing and inspiring week focused on our shared partnership! This year’s leadership conference… Read more »

May 17, 2021

Don’t Miss This Week’s Proving Data Strategies: Where Your Members… Shop/Borrow/Pay Bills

Don’t Miss This Week’s Proving Data Strategies: Where Your Members… Shop/Borrow/Pay Bills

Join the Asterisk Intelligence team as they review the set of “Where Your Members….” Dashboards within CU*BASE GOLD.  Your data is an asset and it’s simple to gain quick value from it – follow along with several fast and simple data reviews that bring light to exactly where members are doing their financial business outside… Read more »

May 17, 2021