Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
A Note From the VP of Education Happy birthday to CU*Answers! By now you’ve heard about how 2020 marks the 50th anniversary of our CUSO. In the spirit of the year-long celebration that’s being planned, the Education Team has worked very hard with our other teams to deliver you some really great education content in… Read more »
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!
CU*Answers wants our clients to be successful. Not only do we say it, but we’re walking the talk as well. Announcing, Building the Factory! This series of documents backs up our desire for your credit union to thrive and get the most out of your partnership with CU*Answers and the powerful toolset we provide. The… Read more »
The month is almost over, and voting for this month is going with it. Please take a moment right now to let your voice be heard over on Owner’s Voice. If you have any questions, contact us at: firstname.lastname@example.org
Take a look back at some important topics from the first half of September 2020: August Owner’s View Monthly Recap Join the September 22nd Vendor Watch Session Is This a Project for Developer’s Help Desk? ItsMe247: Support for Members Using Older Browsers will be Ending Soon What is a Project Specification? Why Do I Need… Read more »
Attention NADA/Kelley Blue Book users: J.D. Power has informed us that effective Thursday, October 1st, there will a pricing increase. The new monthly price will be $50.00 per month and $0.20 per value (an increase from the current price of $35.00 per month and $0.20 per value). If you have any questions, please contact Pete… Read more »
Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients. We are committed to keeping our daily operations running smooth as usual, and are ready to assist with any questions or concerns you might have. Today we’re placing the spotlight on Brian Maurer, EVP of Software Development. The… Read more »
Issuing a Corporate Check via Teller Need a quick way to show your staff how they can generate a corporate check for a member? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Don’t forget: this month, we will be performing multiple rollovers including CU*BASE/GOLD and Online Banking. In the past, these rollovers have been performed independently. However, this month we will be performing the rollovers together. While we are live with CU*BASE/GOLD production from our High Availability (HA) data center in Yankton, SD, we will also be… Read more »
Beginning Tuesday, September 22nd , credit unions who use FIS as their card vendor will have the Account Updater turned on. This means that when performing a new card add, you will be required to either opt the member in or opt the member out from the automatic billing processing that will be sent over… Read more »
ItsMe247.com Security Upgrades are coming Tuesday, September 22nd at 6:00 AM ET As part of ongoing maintenance of cybersecurity configurations in our network, we will be strengthening the browser encryption configurations required to access the ItsMe247.com and ItsMyBiz247.com family of sites. As part of these upgrades, we will be ending support for older browser encryption… Read more »
Plastics portfolios can be analyzed from a few angles – 1) Plastics as a member tool, or 2) The financial impact to your credit union. Learn how to review your portfolio’s member activity to trend the activity over time and identify inactive users. Measure seasonal or situational impact to transaction volumes and consider options for… Read more »
Don’t forget: this weekend, we will begin performing multiple rollovers including CU*BASE/GOLD and Online Banking. While we are live with CU*BASE/GOLD production from our High Availability (HA) data center in Yankton, SD, we will also be performing a live rollover of our ItsMe247/ItsMyBiz247 servers to our secondary data center to further test the resilience of… Read more »