Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
A Note From the VP of Education Happy birthday to CU*Answers! By now you’ve heard about how 2020 marks the 50th anniversary of our CUSO. In the spirit of the year-long celebration that’s being planned, the Education Team has worked very hard with our other teams to deliver you some really great education content in… Read more »
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!
CU*Answers wants our clients to be successful. Not only do we say it, but we’re walking the talk as well. Announcing, Building the Factory! This series of documents backs up our desire for your credit union to thrive and get the most out of your partnership with CU*Answers and the powerful toolset we provide. The… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. During the month of October, we will be hosting a set of webinars relating to the Organizational Resource Development Team. Take a look at the courses we have coming up! Thursday, October 15 10:00… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Tuesday, October 6 3:30 PM – 4:30 PM ET Getting Started with Unique Data Management (UDM) Register for web conference Tuesday,… Read more »
Originally scheduled for September 22nd, this month’s Vendor Watch session has been rescheduled for Tuesday, September 29th. Use the link below to register! AuditLink maintains the most robust and relative database of vendor due diligence and intelligence in the country. We set the standards for due diligence for a national audience. Vendor Watch is a… Read more »
Did you know: starting Monday, October 5th, your credit union will have the ability to update your mobile app homepage advertisements, button labels and content within your credit union mobile app, as well as mobile app analytics! Join Kristian Daniel, VP of Mobile Technologies Group Sales & Service to learn more about how you can… Read more »
Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients. We are committed to keeping our daily operations running smooth as usual, and are ready to assist with any questions or concerns you might have. Today we’re placing the spotlight on Jerry Collins, Manager of Collections and Conversion… Read more »
Changing the Negative Balance Limit Need a quick way to show your staff how they can change the negative balance limit on a delinquent loan in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Have a great idea but unsure how you should engage with CU*Answers to determine what project expertise may be available to you? Not a problem – that’s exactly what the Developer’s Help Desk team is here for! The DHD team can assist you with rounding out your project vision, designing techniques and managing your project… Read more »
ItsMe247.com Security Upgrades are coming Tuesday, September 22nd at 6:00 AM ET As part of ongoing maintenance of cybersecurity configurations in our network, we will be strengthening the browser encryption configurations required to access the ItsMe247.com and ItsMyBiz247.com family of sites. As part of these upgrades, we will be ending support for older browser encryption… Read more »
Looking for a one stop solution for your HTML marketing needs? Member Reach can help! Member Reach offers over 40 automated HTML emails to choose from, as well as access to our eInfo and OBC products. Interested in learning more? Click below to register for our Member Reach webinar, which will be hosted on Thursday,… Read more »
Don’t forget: this month, we will be performing multiple rollovers including CU*BASE/GOLD and Online Banking. In the past, these rollovers have been performed independently. However, this month we will be performing the rollovers together. While we are live with CU*BASE/GOLD production from our High Availability (HA) data center in Yankton, SD, we will also be… Read more »