What can you do in It’s Me 247 online banking? Here is a link to the same help available to your members inside It’s Me 247 Online Banking. Be sure to check out the Frequently Asked Questions and the Security section so you are well versed to answer any member inquiries.
Related News
CU*BASE 21.05 Release Updates

ATTENTION ONLINE CREDIT UNIONS As a reminder, the 21.05 Release of CU*BASE GOLD will be deployed to Online and Site-Four credit unions this weekend, on May 23rd. We will be posting any/all issues related to the 21.05 Release of CU*BASE on the CU*BASE Alerts page, compiled into a single alert post located here. We will… Read more »
Sunsetting Support for Internet Explorer 11

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS On August 17, 2021, CU*Answers will be sunsetting support for Internet Explorer 11 across all of our products and websites. This sunset will include support for online banking products as well as other browser applications and websites, including our online campus and AnswerBook. This is the same date that… Read more »
April Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the April 2021 edition of the Owner’s View Monthly Recap! April 2021 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
Reminder: Automated Reports and Queries

The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
CU*BASE Release 21.05 is Arriving Soon!

CU*BASE Release 21.05 Online and Site Four Release Date is May 23 Self-Processor Release Date is June 6 Documents 21.05 Release Summary 21.05 New and Updated Tool Summary 21.05 Database Changes Summary Training Attend a release review webinar! Thursday, May 13 @ 3:00 PM – 4:30 PM ET Wednesday, May 19 @ 3:00 PM –… Read more »
Reminder: Automated Reports and Queries

The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
March Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the March 2021 edition of the Owner’s View Monthly Recap! March 2021 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
Reminder: Automated Reports and Queries

The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
February Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the February 2021 edition of the Owner’s View Monthly Recap! February 2021 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
TOMORROW: New Phone Number Flags and Card Processing Changes Begin

Don’t forget! Beginning tomorrow, February 9, CU*Answers will begin using a new method for determining which member phone numbers are sent to EFT vendors. There are several things happening with this change, including new options for flagging phone numbers, new rules for what triggers a vendor maintenance record, and a conversion over existing data for… Read more »