Retention Periods

Document retention periods are set by you, the credit union, if you store documents in-house. The retention periods are determined by CU*Answers for the online option.

Contact the Imaging Solutions team if you have any questions.

Receipts3 yearsSet by Credit Union
Photo IDIndefiniteSet by Credit Union
Loans6 yearsSet by Credit Union
Membership Forms IndefiniteSet by Credit Union
Reports 1 yearSet by Credit Union
eStatements 18 monthsSet by Credit Union
Credit Bureau Reports Life of the LoanSet by Credit Union
Miscellaneous Member Forms -Set by Credit Union
Tax Documents 3 yearsSet by Credit Union
Accounts Payable 18 monthsSet by Credit Union
Scanned Documents Depends on typeSet by Credit Union
Board Minutes -Set by Credit Union
Other Documents as deemed necessary by the Credit Union-Set by Credit Union
Checks -Set by Credit Union
Data available to Credit Union on DVD after aged?Yes, fees applyYes via ArchView module, no additional cost
Updated
September 23, 2014

Related News

Join Us for a Conversation on Imaging – Membership FormFLOW

Join Us for a Conversation on Imaging – Membership FormFLOW

Join CU*Answers Imaging Solutions for a Conversation on CU*Forms! During this upcoming event, we will host a demo and explore the membership FormFLOW process, which will be followed by an open discussion. We encourage attendees to share their thoughts and experiences on topics including: Demo of the Membership FormFLOW and features around it. Strategies and procedures… Read more »

Oct 2, 2025

Join Us for a Conversation on Imaging – Membership FormFLOW

Join Us for a Conversation on Imaging – Membership FormFLOW

Join CU*Answers Imaging Solutions for a Conversation on CU*Forms! During this upcoming event, we will host a demo and explore the membership FormFLOW process, which will be followed by an open discussion. We encourage attendees to share their thoughts and experiences on topics including: Demo of the Membership FormFLOW and features around it. Strategies and procedures… Read more »

Sep 19, 2025

Join Us for a Conversation on Native Receipts – Demo and Discussion

Join Us for a Conversation on Native Receipts – Demo and Discussion

Join CU*Answers Imaging Solutions for a Conversation on Native Receipts! With Native Receipts, your credit union has a modern look and feel, with the option to send receipts to member storage in It’s Me 247 online banking. This event will feature a demo of Native Receipts, followed by an open discussion on strategies and procedures as well as… Read more »

Sep 10, 2025

More related in Category: **Home** Client News Conversations On CU*Answers Imaging Solutions Or Tag: