Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.
View the Video
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.
View the Video
As a reminder to credit unions currently using batch processing for member transactions, batch processing will be no longer be available by the end of the 2022 fiscal year. Your credit union will need to move to RDC IQ Processing BEFORE September 30th.
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Missed the Event?
It’s a wrap and we’re back at basecamp. Check out the digital handouts and photos from the event.
During these uncertain times, your members may have questions about how to proceed with their loan payments. There are several solutions in CU*BASE available to your credit union. We’ve prepared a PDF with information on each of these – click the link below for details on how to use these options. View the PDF
Need to communicate changes in branch hours or updates to policies and procedures? As new information is presented frequently during these changing times, you can convey important messages to members as soon as they visit your website via a custom website banner. We are currently offering a 15% discount on custom website banners. Simply enter… Read more »
Managing Regulatory Ramifications in Today’s Environment Across the country we’re hearing stories of credit unions rising to the occasion to serve their members in a difficult period. But along with all the decisions that are being made to help adversely affected members are questions relating to the eventual regulatory response. Below, we’ve covered a couple… Read more »
Given the events currently occurring in our country, many credit unions have reached out for best practices on how to monitor for physical cash within their teller drawers, vaults, ATMs, ITMs, and supplemental vaults. Following are some suggestions on where to find that information in CU*BASE: What’s the best way to monitor teller drawer cash… Read more »
Need to communicate changes in branch hours or updates to policies and procedures? As new information is presented frequently during these changing times, you can convey important messages to members as soon as they visit your website via a custom website banner. We are currently offering a 15% discount on custom website banners. Simply enter… Read more »
As a follow-up to the message you received in January about changes in the age for IRA required minimum distributions (RMD), we have made adjustments so that the RMD box on 5498 tax forms will be checked if (a) the member turned 70 ½ in 2019 or earlier, or (b) the member will turn 72… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 1st Quarter Update Before you start working on your 1st quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q120 Call Report any time after April 1, but be… Read more »
The month is almost over, and voting for this month is going with it. Please take a moment right now to let your voice be heard over on Owner’s Voice. If you have any questions, contact us at: ownersvoice@cuanswers.com
Editing a Loan Request Need a quick way to show your staff how they can edit a loan request in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
In this time of change, some workplaces are shifting toward options that allow employees to work remotely. We would like to take a moment to remind clients of some important best practices and security measures: Increase your diligence and exercise caution when responding to emails and phone requests. Think carefully before you click on a… Read more »