As of July 2025, CU*Answers provides services to over 210 credit unions in 34 states, representing over 2.1 million credit union members and $33 billion in credit union assets. Clients range in size from 5 to 107,000 members. Headquartered in Grand Rapids, Michigan, CU*Answers employs a staff of over 310, with 70 full-time programmers and a technical and client support staff of over 180 professionals with decades of combined experience serving the credit union and data processing service industries.
CU*Answers is truly a complete service provider for credit unions, offering a wide array of products to meet rapidly changing needs. Some highlights:
- The core CU*BASE system available in either an ASP (application services provider) or self-processing environment
- A full suite of member self-service products featuring our flagship It’s Me 247 Online Banking platform offering imaging and Internet retrieval capabilities
- CU*Answers University, a comprehensive and free ongoing training strategy designed to meet the varied needs of your entire staff
CU*Answers provides a single solution source for delivering systems such as ATM, debit card, online and mobile banking, and imaging strategies all tightly integrated as part of CU*Answers’ complete core solution for credit unions. CU*BASE features Network Services – a Virtual Private Network (VPN) offering a secured, high-speed link to access select business partners and CU*Answers support services. CU*BASE uses industry-standard LAN/WAN networking tools and a variety data retrieval and archival options.
CU*Answers is a leader in offering a seamless, single business solution to improve business processes, empower clients and deliver bottom-line results. Let us know what we can do for you!
