Changes Made to Escrow Analysis Statements

This morning (Feb 23, 2023) we made some adjustments to the layout and verbiage on escrow analysis statements, to address several issues brought to our attention by clients.  Specifically:

  • Based on a CFPB interpretation of a section of RESPA, we have removed all references to making a “lump sum” payment of an escrow shortage amount. According to this interpretation, it’s a permitted repayment option, but it cannot be required under Reg X, and therefore cannot be included on the disclosures.
  • As a result of this change, we were able to correct some over the overprinting issues in the payment breakdown columns.  There are no longer “option 1” and “option 2” columns so there is more room for the headings.
  • The verbiage on the payment coupon was altered to remove a suggested lump sum payment amount.
  • We also corrected a printing error at the top of the statement where a long credit union name was overprinting the report name and page number.

Attached to the associated Client News email is a mockup of the new statement layout with the changed areas marked.

Create and Maintain Your Own MOP Sites with MOP Manager

Create and Maintain Your Own MOP Sites with MOP Manager

Have you heard about MOP Manager?  This self-service option grants your credit union the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. MOP Manager also gives you the ability to make edits to homepage promotions, eligibility page,… Read more »

May 16, 2024

Join Lender*VP for Two Events as We Place the Spotlight on Underwriting Codes and Lending Reports!

Join Lender*VP for Two Events as We Place the Spotlight on Underwriting Codes and Lending Reports!

Lender*VP recently hosted a Conversation on Loan Application Withdrawals, and we’ve received feedback from attendees interested in learning more about underwriting codes and loan reports.  Based on this response, we have scheduled two follow-up events for May and June.  We invite you to join us and learn more about these topics! Click the buttons below… Read more »

May 16, 2024

Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile

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With the new BizLink 247 your credit union now has the option for self-service access to make updates.  This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »

May 14, 2024

Join Us for the 2024 Conversations on Pricing Event!

Join Us for the 2024 Conversations on Pricing Event!

Join us for the 2024 Conversations on Pricing event as we perform a 5-year study on the pricing models of our cooperative, outlining what we charge and why.  The 2024 event marks our 20th anniversary hosting this event, proving that CU*Answers is walking the talk alongside our owners and partners. Participation represents a unique challenge… Read more »

May 14, 2024

There’s Still Time to Register for the 2024 CU*Answers Leadership Conference!

There’s Still Time to Register for the 2024 CU*Answers Leadership Conference!

Register for the 2024 CU*Answers Leadership Conference!  Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next.  We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our… Read more »

May 14, 2024

Looking for Ways to Elevate Your Offerings within OLB? Check Out Layout 2!

Looking for Ways to Elevate Your Offerings within OLB?  Check Out Layout 2!

Looking for New Ways to Elevate Your Offerings within OLB?  Check Out Layout 2! Credit unions interested in elevating their offerings with an enhanced and feature-rich version of It’s Me 247 Desktop have the option to select It’s Me 247 Desktop: Layout 2 as an upgraded product with a monthly fee. It’s Me 247 Desktop… Read more »

May 13, 2024