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News

Important Changes Arriving with CU*BASE 23.12: Configuration of CU FROM Email Addresses

The 23.12 CU*BASE release is arriving this weekend for Online and Site-Four credit unions – coming with it is a change to how CU FROM email addresses are configured in CU*BASE.

Prior to the 23.12 Release, credit unions could update their FROM: email addresses via Tool #233; that tool will be deactivated when you receive the release. Moving forward, any FROM: email address changes can be requested through the CU*Answers Store. This ensures that we are only allowing valid and properly configured email domains in CU*BASE. Read more about this in the Kitchen.

This is part of a series of steps that we are taking to support Google’s new email policies, which are set to be implemented on February 1st, 2024 (stay tuned for further details on what to expect with these changes, along with solutions available to your credit union).

Don’t forget to review the Release Summary for more details on the changes arriving with the 23.12 CU*BASE Release:

  • CU*BASE 23.12 Release Summary
  • CU*BASE 23.12 Tool Change Summary

Additionally, we encourage you to visit the Kitchen page to keep up with this ongoing process, and for further recommendations on email best practices.

Dec 8, 2023
Client NewsCore SoftwareCU*AnswersDocumentationCU*BASEonlineReleaseself-processing

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The following information applies to credit unions who received the associated email. On Tuesday, April 22, Mobile 6 will be officially retired. To prevent disruption for your members, all credit unions still using Mobile 6 will be automatically upgraded to Mobile 7. On this date, authentication will be disabled for Mobile 6 users. If your credit… Read more »

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The 2025 Cooperative Campaigns are here!

The 2025 Cooperative Campaigns are here!

We have redesigned the cooperative campaigns for 2025, and you can get yours now! You can get the bundle of all 12 months or pick and choose which individual campaigns you would like – the choice is up to you. Click the link below to view our 2025 lineup! Learn More

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

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GOLD Updates

The next GOLD updates are currently scheduled for:

Online/Partner CUs
25.10  Oct. 12, 2025 (Sunday)
Self Processing CUs
25.10  

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