Did You Know? You Can Name Your Loan Officers for a Friendlier Online Lending Experience!

Did You Know? You Can Name Your Loan Officers for a Friendlier Online Lending Experience!

Did you know you can configure your online banking loan officer names for friendlier communication with members? Setting your online bank officer names can help expedite requests for members to their favorite loan officer!  You can edit how the name appears; to show only a first name, a nickname, or even something generic such as… Read more »

Feb 4, 2020

[The Pulse] 2020 Business Continuity Plan Now Available

[The Pulse] 2020 Business Continuity Plan Now Available

CU*Answers Business Continuity Plan: 2020 Release Now Available   As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly… Read more »

Jan 28, 2020

Don’t Miss Out: Schedule a Free Demo of CU*BASE Custom Training Edition!

Don’t Miss Out: Schedule a Free Demo of CU*BASE Custom Training Edition!

Whether you are introducing new employees to CU*BASE or helping existing employees to practice new skills, the Custom Training Edition (CTE) can help bring your team up to speed on the tools they will use every day to serve your members. The CU*BASE Custom Training Environment is a new alternative to the shared simulated environment… Read more »

Jan 23, 2020

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available Rollover: October 27 – November 5 Now available for your review is the summary report of the unscheduled, emergency HA (high-availability) rollover event performed between October 27 and November 5, 2019.  In the report, you will find details about the unfolding circumstances that resulted in a failover and recovery effort… Read more »

Jan 17, 2020

Join Us for a Free Demo of CU*BASE Custom Training Edition!

Join Us for a Free Demo of CU*BASE Custom Training Edition!

Whether you are introducing new employees to CU*BASE or helping existing employees to practice new skills, the Custom Training Edition (CTE) can help bring your team up to speed on the tools they will use every day to serve your members. The CU*BASE Custom Training Environment is a new alternative to the shared simulated environment… Read more »

Jan 15, 2020

Did You Know? You Can Make ‘Currently Serving’ the Default for Your Tellers

Did You Know? You Can Make ‘Currently Serving’ the Default for Your Tellers

Did you know you can make ‘Currently Serving’ the default for your tellers? Set your workflow controls so that “Funds in/serving another member” is used automatically, and tellers don’t have to remember to select it.  Access Tool #1004 Workflow Controls: Teller Member Service to change your default Teller Process Code to “Funds in/serving another member.”… Read more »

Jan 8, 2020