- What is an Idea Form?
- Think suggestion box. A place to dream, and to engage others who might share your dream and be able to make it come true.
- Just remember that like a suggestion box, it’s not a formal request for work to be done. We may not always be in a position to invest the resources in every idea that comes along, even if it’s a great one!
- What if I’m willing to pay for this?
- Is your idea more than just a suggestion, but a project where your credit union is willing to pay for the work to be prioritized? Check out the Initiating a Special Project Request page; we’d love to work with you on your custom project.
- How long will it take to get a response?
- Expect a reply in about 6-8 weeks. You’ll usually be asked to join in a dialogue with our team as we debate feasibility and techniques that might turn your idea into reality. Just remember that not all ideas can be adopted for development.
- Something’s broken, I need help now!
- Idea Forms are not for emergencies. If you’re experiencing issues with your data or a program isn’t working as warranted, use the AnswerBook or contact our Client Services & Education team directly.
- I didn’t hear back yet. Can submissions be tracked?
- Since this is a suggestion box, we do not have a formal tracking mechanism for ideas submitted through this channel. If you do not receive a response in 6-8 weeks, feel free to submit your idea again for another try!
- How can I tell what you’re already working on?
- To see what’s already in the queue, check out Owner’s View. To see what’s on the drawing board, check for a recipe in the Kitchen.
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Two for Tuesday with CEO Geoff Johnson – 01/11/2022
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CU*Answers completes successful board planning session, announces Geoff Johnson has been selected to be new CEO
CU*Answers, the 100% credit union-owned cooperative CUSO, announced that it has completed its annual board planning session, held Aug. 30 – Sept. 1 in Lansing, West Virginia. During the planning session, the board finalized its CEO succession project with the announcement that it has selected current President/COO Geoff Johnson to replace Randy Karnes as CEO […]
An Exciting Announcement from the CU*Answers Board of Directors
Dear Clients, We are pleased to announce that the CU*Answers Board of Directors has completed their CEO succession planning process and has selected Geoff Johnson as the new CEO effective October 1st. This morning we will be sending out the following press release to the trade publications and our partners. Please join us in congratulating… Read more »