Submit an IdeaForm

FAQ

Let’s refocus on the ideas that make our cooperative a living breathing network. Remember, we’re all in this together. As you craft your idea, keep in mind that to make it truly work, it has to scale out to the cooperative. Every Credit Union in the network, your peers, your partners, your collaborators will benefit from it.

We take your ideas seriously.

But we need you to, also. Submitting an idea form cannot just be a whim you had while on the drive to work this morning. Making a change could affect everyone in the CU*Answers family. Some changes save you time, others drive your business. Make your case for why you need what you need.   But remember, this is a suggestion box, not a formal request for work to be done.

An Idea Form is intended to start a dialogue.

When you submit an Idea Form, you will be asked to join in a back-and-forth dialogue with our team as we debate feasibility and techniques that might turn your idea into reality. Remember that you are asking your CUSO to spend yours and your colleagues’ money, so use the Idea Form to state your case. Address all aspects of the potential development: the level of importance, the effect it will have on all CU*Answers clients, the improvements you expect and the benefits of the change.

Keep in mind some things about this process: Like you, we generally get pretty geeked about almost every idea we see. But like you, we have to be responsible with our members’ money (you being our members) and therefore it is not feasible for all ideas to be adopted for development. So be prepared to defend your idea and help us think through the best way to turn it into something real for you and everyone else in the CU*Answers family.

Choose the Idea Form channel that matches your topic.

Each Idea Form is tailored to a specific category and is reviewed by subject matter experts as well as our design teams. Keep in mind since this is a suggestion box, we do not have a formal tracking mechanism for ideas submitted through this channel. If you do not receive a response in 6-8 weeks, feel free to submit your idea again for another try!

Please Note: This form is not a secure channel. Please do not submit private information such as account numbers, usernames or passwords through this form.
Updated
January 21, 2021

SSAE-18 SOC 2 Report Now Available on the CU*Answers Due Diligence Page

SSAE-18 SOC 2 Report Now Available on the CU*Answers Due Diligence Page

CU*Answers has completed its SSAE-18 SOC 2 audit for Fiscal Year 2020.  The audit report has been posted online at cuanswers.com and can be downloaded here. As a reminder, the CU*Answers Due Diligence page is a central, convenient location for you and your auditors to download the information you need to meet your regulatory requirements…. Read more »

Jul 2, 2021

Now Available: SSAE-18 SOC 2 Report

Now Available: SSAE-18 SOC 2 Report

CU*Answers has published its SSAE-18 Service Organization Control (SOC) 2, Type II report.  Completed by Crowe, LLP, the report verifies the existence of internal controls which have been designed and implemented to meet the requirements for the security principles set forth in the Trust Services Principles and Criteria for Security, Availability, Processing Integrity and Confidentiality.  The… Read more »

Aug 7, 2019

Don’t Forget to Vote in the 2019 CU*Answers Elections!

Don’t Forget to Vote in the 2019 CU*Answers Elections!

ATTENTION CU*ANSWERS STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 14, 2019!  Visit the CU*Answers Elections website elections.cuanswers.com. Ready to vote? Visit https://cuanswers.simplyvoting.com/ and follow the instructions in your email. Watch your email today for your voting instructions (if necessary, you can change your vote during the… Read more »

Jun 11, 2019

Don’t Forget to Vote in the 2019 CU*Answers Elections!

Don’t Forget to Vote in the 2019 CU*Answers Elections!

ATTENTION CU*ANSWERS STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 14, 2019!  Visit the CU*Answers Elections website elections.cuanswers.com. Ready to vote? Visit https://cuanswers.simplyvoting.com/ and follow the instructions in your email. Watch your email today for your voting instructions (if necessary, you can change your vote during the… Read more »

May 31, 2019

Don’t Forget to Vote in the 2019 CU*Answers Elections!

Don’t Forget to Vote in the 2019 CU*Answers Elections!

ATTENTION CU*ANSWERS STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 14, 2019!  Visit the CU*Answers Elections website elections.cuanswers.com. Ready to vote? Visit https://cuanswers.simplyvoting.com/ and follow the instructions in your email. Watch your email today for your voting instructions (if necessary, you can change your vote during the… Read more »

May 17, 2019

Time to Vote in the 2019 Elections!

Time to Vote in the 2019 Elections!

ATTENTION CU*ANSWERS STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 14, 2019!  Visit the CU*Answers Elections website elections.cuanswers.com. Ready to vote? Visit https://cuanswers.simplyvoting.com/ and follow the instructions in your email. Watch your email today for your voting instructions (if necessary, you can change your vote during the… Read more »

May 1, 2019