Resources

Updated
November 1, 2016

Client News

Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.

CU*Answers University

A Note From the VP of Education Happy birthday to CU*Answers! By now you’ve heard about how 2020 marks the 50th anniversary of our CUSO. In the spirit of the year-long celebration that’s being planned, the Education Team has worked very hard with our other teams to deliver you some really great education content in… Read more »

Documentation

Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.

Cybersecurity Resources

Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand.  As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »

Internet Retailer Support Center

The Internet Retailer Support Center (IRSC) is a CU*Answers online store for credit union virtual channel project managers. It brings together several digital strategy products into one cohesive location and a single point of contact—no more searching across CU*Answers’ websites!

Building the Factory!

CU*Answers wants our clients to be successful. Not only do we say it, but we’re walking the talk as well. Announcing, Building the Factory! This series of documents backs up our desire for your credit union to thrive and get the most out of your partnership with CU*Answers and the powerful toolset we provide. The… Read more »

Join the Asterisk Intelligence Team for a Release Review!

Join the Asterisk Intelligence Team for a Release Review!

Asterisk Intelligence Release Review: Data Strategies Join the CU*Answers Asterisk Intelligence Team as they review database changes implemented with the 20.07 CU*BASE release.  Hear our take on new dashboards released and learn about the value they can add to your organization. Review database changes, impacts to your Ad Hoc reporting, as well as must-see new… Read more »

Jul 20, 2020

CANCELLED: August Asterisk Intelligence Week

CANCELLED: August Asterisk Intelligence Week

After careful discussion between our team members, we have decided to cancel the Asterisk Intelligence Week courses for our August session.  These courses, which were originally scheduled for August 10 – 13, will not be rescheduled for a different date this quarter. However, if you are interested in attending a future Asterisk Intelligence Week event,… Read more »

Jul 17, 2020

Gamification Strategies for Your Credit Union, Presented by Variable Ventures

Gamification Strategies for Your Credit Union, Presented by Variable Ventures

Gamification can be implemented in a variety of ways at your financial institution.  From strategic planning, product design, marketing, education, training and more, the adoption of gameplay elements to your business model can drive engagement and present new opportunities to engage with members. Join Variable Ventures and the expert team at CUAccelator as they discuss… Read more »

Jul 17, 2020

Check Out the CU*BASE 20.07 Release Resource Companion

Check Out the CU*BASE 20.07 Release Resource Companion

The CU*BASE Release Resource Companion includes links to relevant resources and the latest updates to our core software, with brief summaries of each.  Follow the link below to review the 20.07 Release Resource Companion – inside you will find key items related to the 20.07 Release including: New videos for 1Click Offers and Flex Loans… Read more »

Jul 17, 2020

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Jul 15, 2020

Join the Asterisk Intelligence Team for a Release Review!

Join the Asterisk Intelligence Team for a Release Review!

Asterisk Intelligence Release Review: Data Strategies Join the CU*Answers Asterisk Intelligence Team as they review database changes implemented with the 20.07 CU*BASE release.  Hear our take on new dashboards released and learn about the value they can add to your organization. Review database changes, impacts to your Ad Hoc reporting, as well as must-see new… Read more »

Jul 15, 2020

Developer’s Help Desk Team – Meet Kim Claflin

Developer’s Help Desk Team – Meet Kim Claflin

The Developer’s Help Desk (DHD) represents a new and exciting vision for how client software development projects are handled at CU*Answers!  DHD is uniquely targeted to facilitate the process by which clients design, build and manage custom projects in a new, innovative way. Account Executive Kim Claflin brings experience from both the programming and project… Read more »

Jul 14, 2020