Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
AuditLink Invites You to Join a Conversation on Fraud!
Is fraud prevention a part of your organization’s ongoing conversation regarding your mission, your vision and your goals? Does your staff know the risks they are most likely to face or common traits of fraudsters? Join AuditLink for an open forum discussion on fraud prevention, fraud detection, emerging risks, current issues, best practices and more. We invite… Read more »
In Case You Missed It – Late July 2025
Take a look back at some important topics from the second half of July 2025: What’s the Latest from Lender*VP? A Quick Look at Hot Topics in Lending Join Us for a Conversation On Plastics – Card Clean Up Take a Look at the CU*Answers University Courses for August! Vehicle Valuation Price Increase Arriving in… Read more »
Lender*VP Invites You to Learn About REPAY Payment Solutions
REPAY is an innovative, full-service payment technology and processing provider for credit unions. REPAY’s payment technology is intended to help credit unions increase member satisfaction and enhance their experience by offering a variety of secure payment services, including making loan payments from outside financial institutions while utilizing any credit/debit card. Check out our digital flyer for an… Read more »
Join Us for Conversations On What’s Next for CBX!
In 2025 our task has been to complete the initial transition of some 20,000 screens from the GOLD user interface to the CBX web browser interface, to set a new foundation for the next 25 years of development. Even as the dust is still settling on the transition from GOLD to CBX, we are turning… Read more »
Now Available: Increase to Maximum Retention Range for OFAC Records
As of July 22nd, a project was deployed to adjust the maximum retention period for AT Audit Trackers to meet OFAC compliance requirements. Previously, OFAC records in GOLD had a retention range with a minimum of 5 years and a maximum of 7 years. Moving forward, the maximum range will be expanded to 10 years. In… Read more »
You Logged In, We All Won! (and some of us won gift cards, too)
And the winners are… All of us! Yes, it’s true; working together to refine and challenge our software helps us all. We had nearly 4000 concurrent sessions during the log in bandwidth challenge last week, and we held steady at only 10% capacity on one of three units. However, we need even more logins to… Read more »
Arriving 8/5: Automated Process for Beginning of Day LACHXC Reports
The deployment date for this project has been rescheduled for August 20th. Click here for details on the revised implementation date. On Tuesday, August 5th, we will be deploying a project which will see the Beginning of Day LACHXC reports (Non NSF and NSF ACH Exceptions) automatically generated and placed in the DAILYXX outqueue. These reports will… Read more »
Join Us for a Conversation on Imaging – CU*Forms Swap Event
Join CU*Answers Imaging Solutions for our very first CU*Forms Swap Event! We invite you to collaborate and chat about CU*Forms processes, and share your forms with other credit unions! Topics of discussion will include: What forms do you use for your processes? What forms providers does everyone use? Are there processes that your credit union has… Read more »
Two for Tuesday with CEO Geoff Johnson – 7/29/2025
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Join Us for a Conversation On Plastics – Card Clean Up
From fraud mitigation to mandates, batch maintenance to digital issuance, vendor consolidations, and everywhere in between, Conversations on Plastics is another avenue that allows CU*Answers Cards and Payments to explore the complex and exciting world of ATM, debit, and credit cards! Looking to clean up your your card database? CU*Answers Cards and Payments offers solutions… Read more »
Here Comes the Next Collections Roundtable!
Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CU*BASE processes. This quarter’s roundtable session will be hosted virtually. Join us for the third session of the 2025 Collections Roundtable Series – for whichever session you’d like, or both! Click the button below to sign up today. Register Today
Take a Look at the CU*Answers University Courses for August!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Learn More
Join Us for Asterisk Intelligence Week!
Between Monday, August 18th and Wednesday, August 20th, we will be hosting on-site training in Grand Rapids, Michigan, followed by a series of webinars on Thursday, August 21st. These courses will focus on tactical skill instruction, strategy discussion and training solutions. Learn More
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