Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing
Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »
Empower Your Community with a Digital Financial Journey Powered by Pocketnest – Join Our Upcoming Webinar!
CU*Answers and Pocketnest invite you to join us for an upcoming webinar! During this event, we’ll highlight the capabilities of Pocketnest’s Financial Journey Platform embedded within It’s Me 247 online banking, and will demonstrate the value proposition for both your credit union and your members! Topics of discussion will include: Pocketnest’s approach to comprehensive financial… Read more »
Join Us for a Conversation on Imaging – CU*Forms Swap Event
Join CU*Answers Imaging Solutions for our very first CU*Forms Swap Event! We invite you to collaborate and chat about CU*Forms processes, and share your forms with other credit unions! Topics of discussion will include: What forms do you use for your processes? What forms providers does everyone use? Are there processes that your credit union has… Read more »
Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile
With the new BizLink 247 your credit union now has the option for self-service access to make updates. This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »
Reminder: New Bureau Servicing Fee for Equifax Clients Beginning 10/1/25
Attention all clients using Equifax for credit pulls (for primary and backup bureau): Starting October 1st, 2025, you will see a new Bureau Servicing Fee on your monthly invoice for $25/month. This fee is a result of increased costs that we incurred in our renewed agreement with Equifax. If you have any questions, please reach… Read more »
Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to… Read more »
Join Us for a Conversation on Native Receipts – Demo and Discussion
Join CU*Answers Imaging Solutions for a Conversation on Native Receipts! With Native Receipts, your credit union has a modern look and feel, with the option to send receipts to member storage in It’s Me 247 online banking. This event will feature a demo of Native Receipts, followed by an open discussion on strategies and procedures as well as… Read more »
The CBX Challenge is Today! We’ll See You Online Soon!
It’s almost time for our latest CBX user challenge! We need EVERYONE to log in to CBX today at 3:30 PM ET! This time, we need more users, and more activity, for a longer time period. Please log in and stay online for at least 30 minutes while you complete tasks. You can use any of… Read more »
Learn All About Mortgage Servicing – Join Our Upcoming Webinar!
Join the Lender*VP Team and the Xtend Mortgage Servicing Team for our upcoming webinar, as we highlight mortgage servicing solutions! We will discuss how our collaborative efforts can help relieve your credit union’s lending staff of ongoing duties related to the servicing of your mortgage portfolio. Our mortgage servicing solutions include the handling of your… Read more »
Vehicle Valuation Price Increase Arriving in October
Attention CU*Answers clients: effective October 1st, 2025, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $60.50 per month to $66.50 per month, while valuation costs will increase from $0.24 per valuation to $0.26 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »
Join Us for a FREE Education Express Webinar!
Join AJ Schalk, AVP AuditLink for this month’s Education Express session! Would you like to learn more about how AuditLink can reduce your internal compliance daily work? Use the button below to register today! Register Today
Join Us for the 2026 CU*Answers Leadership Conference!
Register for the 2026 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared partnership! Register Now
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
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