Client News provides the information you need to stay current with what’s happening.
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Authenticate Me Makes it Easy to Validate Members via Text Message!
Authenticate Me allows credit union staff to validate a member’s identity using their cell phone. The Authenticate Me button is available right from CBX on standard membership screens, making it very easy to send text messages to your members! How the Process Works Staff can begin the process by simply clicking the Authenticate Me button…. Read more »
Join Us for the 2026 Golf Outing as Part of Leadership Week!
Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2026 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 18th 8:30 AM ET… Read more »
Don’t Forget to Review the 2026 CU*Answers Call to Nominations Materials
One of the greatest assets CU*Answers has to offer is that the people who lead our CUSO are the same people who own it and participate in it as partners. Our Board of Directors consists of a diverse group of dedicated credit union CEOs that provide focused leadership, as each member has a vested interest in… Read more »
5300 Call Report: 1st Quarter Update
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 1st Quarter Update Before you start working on your 1st quarter Call Report in CBX, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q126 Call Report any time after April 1, but be sure… Read more »
Join Us for the 2026 CU*Answers Leadership Conference!
Register for the 2026 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our… Read more »
iPay Disaster Recovery Exercise Coming April 11th & 12th
Attention Credit Unions Whose Bill Pay Provider is iPay iPay Solutions will be hosting their annual Disaster Recovery Exercise, April 11th-12th, 2026. This activity is part of iPay’s ongoing efforts to ensure they can provide products and services with little to no interruption in the event of a disaster. This Disaster Recovery Exercise is scheduled… Read more »
Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing
Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »
Two for Tuesday with CEO Geoff Johnson – 3/24/2026
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »
2026 Education Spotlight – Back Office ACH and Paper Payroll Processing
This course introduces participants to ACH processing. Participants learn how to enter, maintain, and track ACH information. Participants will also gain a basic understanding of ACH transfers and learn how to use ACH as a credit union settlement tool. By the completion of this course, participants will be able to: Explain how to develop an… Read more »
2026 Education Spotlight – Credit Union Checks and Accounts Payable
This course concentrates on issues related to printing and tracking credit union and vendor checks. Topics include setup and configuration of the accounts payable process, and check reconciliation options. By the completion of this course, participants will be able to: Explain the importance of using a database tool such as the accounts payable system to… Read more »
Standard Teller Techniques
During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today
Join Us for CEO Strategies 2026
Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now
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